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Public Storage
- Consumer Services
- Farmington Hills, MI
About this business
Location details
28600 Grand River Ave, Farmington Hills, MI, 48336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
Elevators to upper levels consistently not working, hit or miss if someone is manning the office during "daytime business hours"...rent constantly being raised even for long time customers with multiple units. Nobody from business on premises, interactions done via screen in vestibule
This is the worst place I’ve been to hands down. From when I got my unit and I was sold a unit that belonged to another person I had to pay out of pocket to get another unit to dealing with ignorant customer service support workers who not only lack knowledge but exude stupidity. Not to mention the lack of effort and ability from the property manager. If anyone feels the need to go to this location I’d suggest you don’t! Misinformation, ignorance, and customer service is lacking tremendously!
Totally have changed over the year. Rent too high!!! Storage places around better service and rent. Moving out quick!!!
There was a goof with my account but John and the PS folks were able to square it away quick, keeping my business equipment safe. Much appreciate the service and communication!! Update: since my app and account got goofed up, I was able to pop in and John got everything setup on my app and now I'm good to go. Again, appreciate the extra effort to keep this customer on top of stuff.
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.5 star rating with 310 reviews.
When is Public Storage open?
Public Storage is closed now. It will open at 9:30 a.m.
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