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Public Service Company of New Mexico
- Electricity Suppliers
- Albuquerque, NM
About this business
Location details
414 Silver Ave SW, Albuquerque, NM, 87102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service and awful payment systems. For the last year of my service I was not able to pay online or over the phone and had to pay in person which became very inconvenient with a busy schedule and their horrible hours. Glad to be done with PNM as I no longer live in New Mexico
One of the leg failed to my apartment complex, no major appliance would work, I had some lights, I called at 0315, apparently I did not know what I was talking about and the issue was with my apartment not a issue with them. I called back at 0700 when my neighbors reported the same thing was told calling them was essentially useless as I live in an apartment complex they need maintenance to call them, finally they listened and there is a call in with 106 people having issues. Lessons learned they don't care about your calls,... read more
Happy to wash their hands of any responsibility for dirty power being supplied to a well that provides water to two houses with kids. Paid two electricians to come out and both point to PNM. PNM points to well but won't actually replace meter or check bus at house
Biggest scam company ever…. Turned my services off at 500$ when I just paid the previous month. Now I owe 1142.69$…. Out of no where. Won’t let me pay online I have to go in person apparently, they say they are open 5 days a week until 6PM but are only open Thursday and Friday until 3PM. I wish we had other options.
Not only is this the company that has a monopoly on most of NM, but they are always trying to “stick it to the customer”, with fees that they should incur for doing business with modern age paying methods, instead of making the consumer bite the bullet.
Frequently asked questions about Public Service Company of New Mexico
How is Public Service Company of New Mexico rated?
Public Service Company of New Mexico has a 1.6 star rating with 149 reviews.
When is Public Service Company of New Mexico open?
Public Service Company of New Mexico is closed now. It will open at 7:30 a.m.
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