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PSE&G Customer Service Center

3.1

About this business

Location details

214 Hudson Street, Hackensack, NJ, 07601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.1219 reviews
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Robert Bruno's profile image
Robert Bruno 
on Google
3 weeks ago

Pseg lie about when the power will come back on. I live with my elderly mom, if I had been told the truth from the beginning that the power would be off all night, I would have gone to a hotel for the night. But they lied. The sight map said 3pm the next day, but the rep stated only a few hours. Never received power. It's 24 hours later and no power. They knew this heat was coming and it seems they dropped the ball completely. Their left hand doesn't know what the right hand is doing. 

Robert Bruno's profile image
Robert Bruno 
on Google
3 weeks ago

Pseg lie about when the power will come back on. I live with my elderly mom, if I had been told the truth from the beginning that the power would be off all night, I would have gone to a hotel for the night. But they lied. The sight map said 3pm the next day, but the rep stated only a few hours 

Lama MUKHTAR's profile image
Lama MUKHTAR 
on Google
a month ago

I went there to update my information. Carlos asked me for my information and gave me the letter I needed relatively quickly. The receptionist was nice. And there was no waiting at all. Although the 1-star comments worried me, I am happy to say I had a really good experience. 

Stefanie Grossos's profile image
Stefanie Grossos 
on Google
2 months ago

Worry free service is A nightmare service! I made an appointment online for Friday the 9th from nine to 12 o’clock On Tuesday before the appointment, I called to verify that my appointment was there and they were gonna come on Friday too repair my oven Friday I stay home and waiting and waiting until 12 and nobody show up so when I called them, they said there’s no records of my issue or the appointment I told them that they order the part for me and that they coming in Friday to install it I was told that there’s nothing th... read more

Christopher Dixon's profile image
Christopher Dixon 
on Google
2 months ago

When "Worry Free" Becomes a Nightmare There’s a funny thing about promises—they sound so sweet when they’re made. Like a lullaby whispered in the dark to keep the monsters away. PSEG Worry Free—now, that has a nice ring to it, doesn’t it? Makes you think you can breathe easy. Makes you think you’re safe. But today, I learned that sometimes, the real terror isn’t what happens—it’s what doesn’t. I sat there, in the growing quiet of my home, waiting. First an hour. Then two. The hands of the clock moved like a pendulum in a hau... read more

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Frequently asked questions about PSE&G Customer Service Center

How is PSE&G Customer Service Center rated?

PSE&G Customer Service Center has a 3.1 star rating with 219 reviews. 

When is PSE&G Customer Service Center open?

PSE&G Customer Service Center is closed now. It will open tomorrow at 8:00 a.m. 

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