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The Best Hand Built Wheels Money Can Buy! Prowheelbuilder was established in 1997 and has hand built over 20000 wheels to date. Using our Custom Wheel Building Program www.prowheelbuilder.com/cw we will take into consideration both your weight and intended use to build you a perfect wheel. come try the ProWheelBuilder.com difference.
105 Enterprise Dr Ste B, Cumming, GA, 30040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
First, I have to quantify this by disclosing that I have never left a single review online. In general, I feel like if I'm not going to leave positive reviews I also shouldn't leave negative reviews, but my experience here was so poor that I feel compelled. I was in the market for a custom wheelset and, like everyone, was struggling with stock issues and lead times that are beyond any wheel builder's control. I e-mailed PWB asking if they would honor a promo discount that I had missed the window for and what the lead times... read more
First ride on my new wheels this morning. Absolutely awesome! Much smoother than my stock Bontrager wheels and not a single creaking sound!!!! It feels so good to ride with confidence. Thank you Debra and Richard at ProWheelbuilder for taking such good care of me. Your consultation and customer service is top notch.
Just on customer service and communication alone I give them a 5 ⭐️ rating.
I've had two wheelsets built by ProWheelBuilder. No issues with the first after a few thousand miles. On the second I made a mistake with my order for the rear hub, which I belatedly realized later, but before the wheelset was shipped. I was worried they wouldn't be willing to make any changes (or would only do so at a high cost), but it turned out they were very patient and responsive, and even changed the hub over at no charge! Big thanks to ProWheelBuilder.
Great wheelbuilder, being a bigger guy I was having trouble with a wheelset that supposedly could handle 265lbs after having to true and tension spokes a couple times I reached out to PWB for a set of wheels that could handle a bigger rider. Shipping was right on par with what was quoted and I ended up with a great wheelset at an affordable price. Im looking forward to putting in lots of trouble free miles on my new wheels. Highly recommend custom wheels for guys who shouldnt be riding these low spoke count light weight whee... read more
provided great service on a broken revolver wheel before my cross-country trip thanks so much guys
Richard built me a set of the #prowheelbuilder tubeless wheels for CX last season. I was very hesitant to go tubeless, but the wheels performed amazing and required no maintenance at all. I can’t wait for his carbon tubeless wheels. I’ll never go anywhere else for wheels.
I'm a repeat customer of their PWB brand in-house wheel builds -- great value and their customer service is 5star too.
Business response:
Thank you for the nice feedback, we always do our best.
Prowheelbuilder.com has a 4.6 star rating with 27 reviews.
Prowheelbuilder.com is closed now. It will open tomorrow at 10:00 a.m.
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