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Provider Plus Inc
- Medical Supplies
- Festus, MO
About this business
Location details
170 Industrial Drive, #106, Festus, MO, 63028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service. Basically said don’t call us we will call you when we get the doctor order.
Your just no good very rude people are not helpful at all when people come to your store. It’s obvious people bother you when they come in. And you slap my husband with a bill he did not owe. His insurance paid you and you know it. But when the doctors says he cannot be without his C-pap and the pillow around the mask comes off month after he had it and after several attempts to get a new one for two months of this and we keep calling and being told it’s a holiday we can’t send it now. Then it’s you have to wait til” next mo... read more
Had spinal lumbar fusion was in hospital for 5 days so my daughter ordered me a bed from this company so I would be able to get in and out of bed easier for recovery lady said 175 dollars cash only for 30 days ,got bed had it for 2 days it was horrible couldn’t get in and out of the bed , called company told the lady come get the bed couldn’t use it was making my pain worse,the lady says I told your daughter no proration , no refunds we can come get it I’m not giving you any money back, i said seriously I paid 175 cash you c... read more
Terrible customer service. They try to take advantage of vulnerable customers.
I'm disabled and recently I called my primary physician and requested her consent for me to obtain a walker with a seat. I can't walk very far without getting out of breath. I received a call back and they suggest Provider Plus. They use them for all their patient's needs. I said OK and within the next hour Provider Plus called and we settled on the product, color and attachments. Within 3 working days a very nice and pleasant man named Tom came to my apartment with the walker already intact. I had been so worried about how ... read more
When Kathy Serafin was alive and ran this company it was good. She passed away and the brothers took over and the company fell on their face. They even tried to sell out. Worst customer service, worst President and Vice-President, worst crippled up employees that work there. DO NOT use this company!! Sales Reps that are in the office more than in the Doctor's offices. It is a shame that the best employees left when Kathy died.
Cheeted me and lied! Gave me a cheep cpap when I requested a model with more monitoring. They lied and said insurance would only cover cheap one. Now I have to buy another out of pocket or do anual sleep studies due to lack of monitoring features all other manufacturers have. Over charged for cheep machine.
Worst customer service ever. They charge triple what you pay online. Do NOT go here.
This place has consistently bad service. It's unbelievable. Every single time I call I have to leave a message. No one ever calls me back. Not once. How do they stay in business?
Frequently asked questions about Provider Plus Inc
How is Provider Plus Inc rated?
Provider Plus Inc has a 4.7 star rating with 135 reviews.
When is Provider Plus Inc open?
Provider Plus Inc is closed now. It will open at 8:00 a.m.
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