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Provident Funding Associates, LP
- Mortgage Lenders
- Santa Rosa, CA
About this business
Location details
1235 North Dutton Avenue, Santa Rosa, CA, 95401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible automated phone system.
Horrible. This place is criminal! They will play games with your escrow account and monthly payment to try and cause late payments or worse. Avoid at all costs! Terrible customer service! Lowered monthly payment for over a year and even returned money to me for escrow overage now a year later they raise monthly payment by $350 a month. Math experts do not work here. This must be intentional mistake designed to incur late fees or even put loan in default. What kind of company makes this mistake? Criminals!!
I had an excellent experience with PFA. Their team was professional, responsive, and made the entire process smooth and stress-free. They offered competitive rates and guided me every step of the way. Highly recommend their services for anyone seeking a mortgage!
I totally unexpectedly got hold of Adam Milanovich as we received an email from Provident since they were our current mortgage holder and just trying to keep our business when we were getting our house sold into a new house with enticing rates and a discount. Adam is super professional and responsive. I was actually going with another mortgage firm that just did not do it for me. After talking with him. He walked us through various options so that we would not have to get MPI and he really thought outside of the box where so... read more
Do not even try this lender. They try very hard to nitpick in your documents and delay the process, so that your locked interest rate will expire. As an example, they requested very tiny updates to my homeowners insurance documents at least 5 times. And they won’t let you know all the requirements at once, I had to call insurance again and again. And every time I got an update from insurance, the lender would wait at least a day to get back. So just the insurance doc took over 2 weeks. Unbelievable. BTW when I did my previou... read more
Frequently asked questions about Provident Funding Associates, LP
How is Provident Funding Associates, LP rated?
Provident Funding Associates, LP has a 3.5 star rating with 48 reviews.
When is Provident Funding Associates, LP open?
Provident Funding Associates, LP is closed now. It will open at 9:00 a.m.
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