Providence Restoration & Construction

Jackie Misenheimer 

on Google

3 weeks ago

I called Providence for some restoration work in my home after a broken pipe did quite a bit of damage. London came out and checked it the Friday before Labor day and they were out here working the day after Labor day. They finished restoring two rooms in a week's time. Everything looks beautiful and is working again. London kept in touch with me to make sure everything was going well. All of the guys that worked on my house were very friendly and knew what they were doing. If I ever have a problem again they will be the fir... read more

Steven Cox 

on Google

3 weeks ago

Would not recommend if you want your project completed in a timely manner (or at all). Our promising experience has turned into a never-ending headache. Providence responded quickly to begin demo and mitigation for damage from a roof leak at our house. Mitigation began in early August and took a little over a week for everything to dry out. That’s when things went downhill, and they turned from professional / prompt to completely unresponsive. It has been over 3 weeks since the mitigation finished, and there has been no prog... read more

Catherine P 

on Google

3 months ago

From start to finish, the Providence Restoration team was excellent to work with - great communication and quick & quality work throughout the project. After a bad storm in Charlotte, our basement flooded and we were in desperate need of immediate mitigation work/assessment as well as repairs. Providence sent someone out the same day, turned around their findings and estimate and lined up their restoration team to complete the project in a week which helped minimize additional moisture damage. It's worth noting we called sev... read more

Kimberly Russell 

on Google

3 months ago

Our experience with Providence Restoration was horrible. They didn’t complete the full work leaving a light fixture uninstalled, damaged brand new $2,000 countertops, installed the wood on the outside of our house incorrectly, left a pile of debris on my front porch for two weeks after the job was “complete”, installed the kitchen island crooked, and lied to us about filing an insurance claim. And for all this, they gave an $80 credit for not installing the light fixture on our $21,000 invoice. I highly suggest anyone readin... read more

Anterria Baker 

on Google

4 months ago

I needed last minute inspection request completed. I was confused because I did not know what I was doing. Ms. Amy and Lucus were patient with me and provided excellent customer service. I am very impressed with their communication and how quick they were to respond to get the inspection request completed. I also want to thank Antonio, Javier, and Sylvia for calling to let me know when they arrived and when the job was completed. Providence Restoration provides excellent quality of work. Thank you everyone!