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W @ Southfield Store, 17545 Eight Mile Rd, Detroit, MI, 48235, United States
Get directionsHad a side door replaced, the door and security door were installed very well! However the door hardware was completely off. Totally out of level and looks terrible. They came back out and couldn’t do anything to fix it because they drilled the hole so far off they couldn’t adjust it properly. Tried to tell me that was how it had to be. In the end I paid about $1900 for two doors to be installed great but with the sloppy hardware and not wanting to fix it. Was going to use them for the front door but won’t be doing that now.
If I could leave zero stars I would. So unprofessional. We ordered glass and screen replacements from this place for our security door. They charged us and said they’d order them. We never heard from them and we had to keep calling and tracking them down. Despite having a receipt with an order number it was always confusion and cluelessness when we called. Finally we connected with someone named Chris who at first seemed great. He was responsive and followed through… once. Then when we reached out again… weeks after our orde... read more
Professional and prompt service!
Good work prompt I will use them again
He was very professional and fast, Jeremy did a very Good job 👍
Protector Window And Door, Inc has a 4.3 star rating with 260 reviews.
Protector Window And Door, Inc is open now. It is open 24/7.
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