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Protective Asset Protection
- Insurance
- Chesterfield, MO
About this business
The Asset Protection Division ("Protective Asset Protection") of Protective Life Corporation has been providing F&I solutions for the automotive industry since 1962. We proudly serve thousands of dealerships in the automotive, RV, powersports and marine industries by providing innovative F&I products, training and technology. Our portfolio of vehicle protection plans, maintenance programs, tire & wheel protection, interior & exterior appearance programs, windshield protection, theft deterrent, guaranteed asset protection (GA... read more
Location details
14755 N Outer 40 Rd, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They keep saying that my documents are incomplete no matter how many times I submitted them. I called back they say they have every document then next week they don’t have it. It’s been over a year and they haven’t paid their part
Common theme, customer service sucks, deceptive practices on how they handle claims. Tell you to submit stuff and then never respond. Get lied to repeatedly when you follow up. Never hear back from.
Can I give them negative stars? Absolutely disgusting company to deal with. I have been fighting with them since May to get money back for a car repair I had made during an emergency and here we are almost to September and I still have not gotten my money. I bought an extended warranty in good faith and they refuse to make the reimbursement payment despite having everything they need. I have been calling for months regarding the status of this claim and every time I get the runaround or a different excuse about why this is t... read more
I see a lot of negative reviews, however my experience has been mostly positive. As a wise man once said, "all disappointments come from inflated expectations." Being aware of what is covered (and not) in the terms under your respective plan should suffice enough to keep emotions from running high. I've had a total of two hefty claims sorted out. One was submitted directly by my dealership and it I didn't have to worry about a thing. The second claim I had to file directly myself and while it was ultimately approved, it did ... read more
My family owns multiple automotive dealerships. We used this company in the past but never again. I DO NOT RECOMMEND THIS COMPANY. They have denied multiple customers on work they should have done. (For example they told one of my customers she got the wrong octane gas for her car and refused to repair her car. The car called for 87 octane) They are the worst company we ever did business with and we havw been in business since 1969. I only gave it a star to make this review.
Frequently asked questions about Protective Asset Protection
How is Protective Asset Protection rated?
Protective Asset Protection has a 1.6 star rating with 47 reviews.
When is Protective Asset Protection open?
Protective Asset Protection is open now. It will close at 5:00 p.m.
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