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Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the Columbus area and nearby cities
4245 Diplomacy Dr a, Columbus, OH, 43228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have had protection 1 for our non profit after school center for over 6 years.. for the past 7 months our services have NOT been working and protection 1 has NOT tired to fix it. When we try to terminate the contact they tried to tell us we had to pay over $2000 to close out our account- mind you we pay every month on time and has been for the past 6 years and will not pay any longer for services that are not working. We work with inner city children and the community. For being a loyal customer for over 6 years that has ... read more
We have had protection 1 for our non profit after school center for over 6 years.. for the past 7 months our services have NOT been working and protection 1 has NOT tired to fix it. When we try to terminate the contact they tried to tell us we had to pay over $2000 to close out our account- mind you we pay every month on time and has been for the past 6 years and will not pay any longer for services that are not working. We work with inner city children and the community. For being a loyal customer for over 6 years that has ... read more
System worked poorly, sensors were always going off line, repeated calls never got the issue fixed. We are moving, called to terminate service, they asked why I didn’t want Protection One in my new home. After explaining, I was told I had to buy out my contract, the “customer service” representative couldn’t have cared less about the issue, didn’t offer any kind of compensation or discount, nothing. Very poor company, poor product, poor service.
The easiest and smoothest experience I've had yet with a security company. So pleasant to talk to and knowledgeable. They want to get everything done right for you in a timely and efficient manner. Not to mention the fantastic price!!
Protection One has a 2.6 star rating with 5 reviews.
Protection One is closed now. It will open on Monday at 9:00 a.m.
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