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Protection One

2.6

About this business

Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the Columbus area and nearby cities 

Location details

4245 Diplomacy Dr a, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.65 reviews
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Cassie Taylor's profile image
Cassie Taylor 
on Google
5 years ago

We have had protection 1 for our non profit after school center for over 6 years.. for the past 7 months our services have NOT been working and protection 1 has NOT tired to fix it. When we try to terminate the contact they tried to tell us we had to pay over $2000 to close out our account- mind you we pay every month on time and has been for the past 6 years and will not pay any longer for services that are not working. We work with inner city children and the community. For being a loyal customer for over 6 years that has ... read more

Cassie Seymore's profile image
Cassie Seymore 
on Google
5 years ago

We have had protection 1 for our non profit after school center for over 6 years.. for the past 7 months our services have NOT been working and protection 1 has NOT tired to fix it. When we try to terminate the contact they tried to tell us we had to pay over $2000 to close out our account- mind you we pay every month on time and has been for the past 6 years and will not pay any longer for services that are not working. We work with inner city children and the community. For being a loyal customer for over 6 years that has ... read more

Steve ball's profile image
Steve ball 
on Google
6 years ago

System worked poorly, sensors were always going off line, repeated calls never got the issue fixed. We are moving, called to terminate service, they asked why I didn’t want Protection One in my new home. After explaining, I was told I had to buy out my contract, the “customer service” representative couldn’t have cared less about the issue, didn’t offer any kind of compensation or discount, nothing. Very poor company, poor product, poor service. 

Alexa McKinney's profile image
Alexa McKinney 
on Google
7 years ago

The easiest and smoothest experience I've had yet with a security company. So pleasant to talk to and knowledgeable. They want to get everything done right for you in a timely and efficient manner. Not to mention the fantastic price!! 

Ken Ivanski's profile image
Ken Ivanski 
on Google
7 years ago
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Frequently asked questions about Protection One

How is Protection One rated?

Protection One has a 2.6 star rating with 5 reviews. 

When is Protection One open?

Protection One is closed now. It will open on Monday at 9:00 a.m. 

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