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Protection 1 Security Solutions
- Security Systems
- Charlotte, NC
About this business
More about Protection 1 Security Solutions Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the Charlotte area and nearby cities
Location details
9307 Monroe Rd, Charlotte, NC, 28270, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have been a Protection One customer for over 24 years, I must say they are a great company. Our journey with them has been very positive and safe. They have been our friend, neighbor that has kept our home safe while we vacationed near and far. I want to thank them out loud, publicly for being such a great company. I also want to give a shout-out to the best technician that I have ever encountered, Mr. Kenneth McCoy ID#90945. This guy does not stop till the job is complete, until the job is done. He is thorough, the consum... read more
3 year contract is awful. High monthly rates. Oversell products and service. Requires their equipment instead of working with existing equipment. Sloppy workmanship, Very Poor wiring of control panel (bird's nest) causing short circuits from initial wiring that they billed us for to repair.....we finally did get that bill rescinded after much effort. For over a year we had an open circuit that shorted closed. We were able to arm the system due to the short, but anyone could have opened that particular door and not set off th... read more
Worst company ever they would not send me 2 sensors when lost when moving wanted to charge me for them, they would not work with you to cancel contract, they expected me to reinstall everything on my new home....horrible still paying my 3yrs cant wait to finish
I am giving a one star because I cannot give zero. I have been a customer for over 20 years and want to cancel my service. Apparently they say I verbally agreed in 2016 to a 60 month contract and it will cost me $750 to get out of it. They will NOT allow me to listen to the recording and state I need a subpoena to do so.
Frequently asked questions about Protection 1 Security Solutions
How is Protection 1 Security Solutions rated?
Protection 1 Security Solutions has a 1.7 star rating with 16 reviews.
When is Protection 1 Security Solutions open?
Protection 1 Security Solutions is closed now. It will open at 9:00 a.m.
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