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Protection 1 Security Solutions

2.1

About this business

More about Protection 1 Security Solutions Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the San Antonio area and nearby cities. 

Location details

12625 Wetmore Rd, Ste 128, San Antonio, TX, 78247, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
2.111 reviews
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Manuel Teixeira's profile image
Manuel Teixeira 
on Google
2 years ago

My company orders materials and its delivered to them through them and these guys are good at husting and taking care of the customers. 

Donovan Greenlee's profile image
Donovan Greenlee 
on Google
5 years ago

I strongly recommend for any service members to not consider Protection1. Up until now, Protection1 has been a pretty descent choice. I called to cancel my contract due to military orders and was forwarded to their "Competitve" department. Ciara, the manager, became pretty upset that I wanted to cancel my service with them and proceeded to say that I'm abusing the military and started arguing with me about my service and said that she thinks I always abuse it. She thought it was pretty funny how offensive she was being and t... read more

Crystal Manery's profile image
Crystal Manery 
on Google
6 years ago

This company is robbery! Early Termination Fee of $750 when we WEREN'T informed that WE would be in a contract for 3 YEARS? WHY is there ONLY a 3 year contract when we SPECIFICALLY ONLY requested a 1 year contract for our 1 year rental???!!!! 

Marco Garcia's profile image
Marco Garcia 
on Google
6 years ago

Just had the alarm for one month without knowing that there is a 3 year contract involved not once was this brought to my attention with the sales rep. Very misleading company please read the fine print before you sign up with them 

Chris Dawkins's profile image
Chris Dawkins 
on Google
6 years ago

The only reason I gave them a 1 is because ZERO wasn't available! These people are bilking my grandfather! They've signed him to a long term contract and he had a fire in his home. Lucky we put Nest smoke alarms in the house also because, Nest alarmed him, Protection One didn't! Grandpa loves 'em and continues to send them money although there is no alarm in the home since the fire. Think they would send his money back? 

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Frequently asked questions about Protection 1 Security Solutions

How is Protection 1 Security Solutions rated?

Protection 1 Security Solutions has a 2.1 star rating with 11 reviews. 

When is Protection 1 Security Solutions open?

Protection 1 Security Solutions is closed now. It will open at 10:00 a.m. 

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