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Protection 1 Security Solutions

1.3

About this business

Location details

9516 Westgate Rd, Oklahoma City, OK, 73162, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
1.328 reviews
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Strongox's profile image
Strongox 
on Google
a year ago

Too pricey..owned by ADT..Beware, if you cancel. You have to put your cancellation in writing, not by calling alone!!! A representative contacted us and tried to convince us to take a temporary discount in lieu of cancellation. When we turned it down, they said they never received our written cancellation and kept charging us. We had to go to great lengths to prove that we had indeed sent a written cancellation. All the while, they kept billing us. It was resolved with the threat of litigation. Buyer Beware!!! To clarify, th... read more

Kelly McCord's profile image
Kelly McCord 
on Google
a year ago

I have been with your company 23 years. I have ALWAYS had a service contract. I switched doors and started calling for a technician to set up the sensors. Took 2 weeks to get an appt, 8- noon. No show, no call (although I called 2xs), took off work and when I finally called to cancel the appt at 12:30 and went to work, I received an email the service guy came. NO WAY. I was at the front door. I don't like to be lied to and I don't want a tech that says he showed but didn't.Then spent 3 hours trying to close the account as yo... read more

Mark Klinger's profile image
Mark Klinger 
on Google
2 years ago

Was on hold for more than 30 minutes and no one picked up the line. 

Meredith Masse's profile image
Meredith Masse 
on Google
2 years ago

If I could give 0 stars, that would be more accurate. They have continued to try to bill my parents for two months after they cut off service at the end of July. We finally had to institute a stop payment with their bank. WORST customer experience ever. They say they're responsible for paying out the rest of the contract but there's no contract. SimpliSafe is FAR SUPERIOR. What a racket. 

W Baker's profile image
W Baker 
on Google
4 years ago

ADT owes me money. 

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Frequently asked questions about Protection 1 Security Solutions

How is Protection 1 Security Solutions rated?

Protection 1 Security Solutions has a 1.3 star rating with 28 reviews. 

When is Protection 1 Security Solutions open?

Protection 1 Security Solutions is closed now. It will open at 9:00 a.m. 

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