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Protection 1 Security Solutions

1.2

About this business

More about Protection 1 Security Solutions Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the Seattle area and nearby cities 

Location details

22026 68th Ave S, Kent, WA, 98032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.218 reviews
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Matthew Sellars's profile image
Matthew Sellars 
on Google
2 months ago

Google needs to offer a zero stars option for this company. Do NOT get an alarm system from these people. Their service is completely inadequate and when you try to get rid of them, they just keep sending you bills. They are parasites. 

Erina Kong's profile image
Erina Kong 
on Google
2 years ago

If you are looking to subscribe to security service with ADT/Protection1, don't do it! They make it near impossible to cancel your service. It's taken over 6 months and countless hours on the phone, emails, and running around. They kept charging a monthly fee while we jumped through all their hoops. We were given numbers to call to cancel service were put on hold for hours. Finally after you get through to someone, they ask you to send an email. Then the email is not effective for another month. There are so many wireless ca... read more

Patrick Cahill's profile image
Patrick Cahill 
on Google
2 years ago

Worst customer service possible. Avoid at all cost. 

Joseph M's profile image
Joseph M 
on Google
3 years ago

I cannot recommend protection 1/ADT after using them for about 12 years. My alarm system need an update and started beeping. The service tech came out for what I was told was the free appointment. The cellular battery needed to be replaced. Told I would pay about $35. They charge me $245. I am on my fifth call the customer service each time being told $210 of the charges being waived and getting apologies. It never is waived I keep getting letters saying I’m overdue. Customer service is not empowered at all. They will not al... read more

Adrian Rodriguez's profile image
Adrian Rodriguez 
on Google
3 years ago

Straight to the point Cons 1. Outdated and overpriced equipment 2. Sluggish feature limited app that crashes whenever you try to view a notification 3. Three year contract required 4. Seven day buyers remorse period 5. Annoying main panel with chimes you can’t silence and torture your pets 6. Sales team will promise anything and everything to make the sale. After that your are just a number Pros 1. Live customer support staff fluent in English Avoid this company at all costs. You’ve been warned. 

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Frequently asked questions about Protection 1 Security Solutions

How is Protection 1 Security Solutions rated?

Protection 1 Security Solutions has a 1.2 star rating with 18 reviews. 

When is Protection 1 Security Solutions open?

Protection 1 Security Solutions is closed now. It will open tomorrow at 9:00 a.m. 

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