Protection 1 Security Solutions

Adam Wogen 

on Google

2 years ago

Absolutely atrocious customer service. Worse than Comcast, and that’s really the bottom of the barrel. 

Doug F 

on Google

4 years ago

Had them for 5 1/2 years cuz I got stuck in a contract for $60 a month. Was going to leave 6 months ago, they gave me a "deal" for 20.99 per mo. I said fine. Month later, still 60, called to complain, they said they would honor the deal, next month, same sh! T. This went on until today. Had to cancel service. Camera never recorded anything either so don't waste ur time w that upgrade. Way better services out there for way less $. Do your research. 

Bobbie 

on Google

4 years ago

Run far away from this company. I signed up 2015 and moved to a new home 2018. I was told either pay $700 to cancel, have the new owner take the contract, or finish out the contract at the new home. All I had to do was pay to install the equipment. Paid the install fee and signed for the fee. They said that when I signed for the equipment, I agreed to a whole new 5 year contract. I called to complain stating I never agreed to that and all they have to say is well we have your electronic signature.....you can cancel for $700.... read more

josh strohman 

on Google

5 years ago

Would give no stars if possible. Service was canceled over 4 weeks ago on fire monitoring yet here I am getting calls at 3 am because they didn't receive a test signal. They are working harder at harassing me than they ever did at servicing the account. Plenty of better options out there. Buyer beware.