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Protection 1 Security Solutions
- Security Systems
- Mendota Heights, MN
About this business
Protection 1 provides the best local home security alarm monitoring, home security and automation systems, and a variety of other security services including wireless security cameras, fire, smoke and heat detection, carbon monoxide alarms all backed by local service and support. We proudly provide 24 hour live customer service to thousands of homes and local businesses throughout the Minneapolis area and nearby cities. Our team of security professionals includes over 2,500 professional installers, experienced service techni... read more
Location details
2520 Pilot Knob Rd #300-A, #300, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely atrocious customer service. Worse than Comcast, and that’s really the bottom of the barrel.
Had them for 5 1/2 years cuz I got stuck in a contract for $60 a month. Was going to leave 6 months ago, they gave me a "deal" for 20.99 per mo. I said fine. Month later, still 60, called to complain, they said they would honor the deal, next month, same sh! T. This went on until today. Had to cancel service. Camera never recorded anything either so don't waste ur time w that upgrade. Way better services out there for way less $. Do your research.
Run far away from this company. I signed up 2015 and moved to a new home 2018. I was told either pay $700 to cancel, have the new owner take the contract, or finish out the contract at the new home. All I had to do was pay to install the equipment. Paid the install fee and signed for the fee. They said that when I signed for the equipment, I agreed to a whole new 5 year contract. I called to complain stating I never agreed to that and all they have to say is well we have your electronic signature.....you can cancel for $700.... read more
Would give no stars if possible. Service was canceled over 4 weeks ago on fire monitoring yet here I am getting calls at 3 am because they didn't receive a test signal. They are working harder at harassing me than they ever did at servicing the account. Plenty of better options out there. Buyer beware.
Was required to have Fire System Monitoring by the City. The Service was a complete joke and after 12 years and bankrupt Protectioon One and ADP franchisors we sold our building. When terminating the service they acted like we had contractual obligations from twelve years prior ADP/Commercial and Protection One Mendota Heights Not sure who is who today
Frequently asked questions about Protection 1 Security Solutions
How is Protection 1 Security Solutions rated?
Protection 1 Security Solutions has a 1.7 star rating with 11 reviews.
When is Protection 1 Security Solutions open?
Protection 1 Security Solutions is closed now. It will open on Monday at 9:00 a.m.
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