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Protect Your Home – ADT Authorized Premier Provider

2.9

About this business

Location details

6000 Sixs Forks Road, Building Number 5932-C, Suite 500, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat7:00 a.m. to Midnight
Sun7:00 a.m. to Midnight
2.930 reviews
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JP Silver's profile image
JP Silver 
2 months ago

Not sure what ADT location dispatches the service tech, but considering the quality of reviews, it likely does not matter. Don't quite know what has happened to ADT. They use to be a great company with excellent customer service. However, with my most recent equipment issue, I scheduled an appointment for a 4 hour time slot only for the tech to show-up 3 hours late with little in the way of updates. The tech shows-up and confirms what I told the representative when scheduling the appointment. Not prepare to perform the repai... read more

jj's profile image
jj 
11 months ago

This date, 19 April at approximately 4:45 PM. I discovered that my blue kitchen knife, 10-12 inches long is missing. The blue, light sky Blue sheath was not taken. I don’t see the knife anywhere. There was a repair man from ADT in my home yesterday. This seems very odd. 

bill bryan's profile image
bill bryan 
a year ago

They did a partial install and abandoned us without ever completing the installation. Will not respond to phone calls. ADT has no control over these trash techs. 

David Laz's profile image
David Laz 
a year ago

Nothing but issues for 9 months , multiple home visits , nothing resolved , promises and promises , nothing fixed , charged now for 5 months for 2 locations , do to moving , promised to get refunded still have not done that yet 

Lauren Smith's profile image
Lauren Smith 
a year ago

ADT is terrible! The actual systems are great and the responsiveness is excellent when the alarm is going off. HOWEVER, their customer service is absolutely awful. I called May 28th to have my services at one property cancelled and moved to another property. Now we’re almost at the end of July and not only is my account still active at my old property (which I no longer own) but there’s nothing in the system for my new address apparently. I NEVER lose it on customer service and after talking to about six different people ove... read more

Frequently asked questions about Protect Your Home – ADT Authorized Premier Provider

How is Protect Your Home – ADT Authorized Premier Provider rated?

Protect Your Home – ADT Authorized Premier Provider has a 2.9 star rating with 30 reviews. 

When is Protect Your Home – ADT Authorized Premier Provider open?

Protect Your Home – ADT Authorized Premier Provider is closed now. It will open at 7:00 a.m. 

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