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Protect Your Home – ADT Authorized Premier Provider

2.8

About this business

Location details

6000 Sixs Forks Road, Building Number 5932-C, Suite 500, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat7:00 a.m. to Midnight
Sun7:00 a.m. to Midnight
2.832 reviews
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Mauro Tapia's profile image
Mauro Tapia 
a month ago

ADT failed to transfer my account to my new address and charged me double for months. When I went to cancel my old address they tried to charge me the cancelation fee of $460. Every time you call with a complaint, they try to sell you an extended warranty, and transfer you to a new agent every 15 minutes. I spent 4 and a half hours on the phone with them and 2 agents confirmed they would waive the fee. Well they posted the charge on my account and after another 2 hrs on the phone with them, nobody could find the notes from t... read more

Drew Leon's profile image
Drew Leon 
2 months ago

Adt is the worst company. All they do is lie and try to con you into staying with them. I highly recommend not using adt 

JP Silver's profile image
JP Silver 
8 months ago

Not sure what ADT location dispatches the service tech, but considering the quality of reviews, it likely does not matter. Don't quite know what has happened to ADT. They use to be a great company with excellent customer service. However, with my most recent equipment issue, I scheduled an appointment for a 4 hour time slot only for the tech to show-up 3 hours late with little in the way of updates. The tech shows-up and confirms what I told the representative when scheduling the appointment. Not prepare to perform the repai... read more

jj's profile image
jj 
a year ago

This date, 19 April at approximately 4:45 PM. I discovered that my blue kitchen knife, 10-12 inches long is missing. The blue, light sky Blue sheath was not taken. I don’t see the knife anywhere. There was a repair man from ADT in my home yesterday. This seems very odd. 

bill bryan's profile image
bill bryan 
a year ago

They did a partial install and abandoned us without ever completing the installation. Will not respond to phone calls. ADT has no control over these trash techs. 

Frequently asked questions about Protect Your Home – ADT Authorized Premier Provider

How is Protect Your Home – ADT Authorized Premier Provider rated?

Protect Your Home – ADT Authorized Premier Provider has a 2.8 star rating with 32 reviews. 

When is Protect Your Home – ADT Authorized Premier Provider open?

Protect Your Home – ADT Authorized Premier Provider is closed now. It will open at 7:00 a.m. 

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