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Propur Water Filters

2.9

About this business

Location details

1200 Benstein Road, Commerce Charter Township, MI, 48390, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.924 reviews
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matthew tomek's profile image
matthew tomek 
on Google
2 weeks ago

A perfect example of a company being bought out by another (culligan) and immediately they kill the company. Filters are trash now, discontinued almost all filter options and customer service is non existent. If you read reviews before a purchase I’d suggest finding a different option as this one has died thanks to culligan. Was good while it lasted. 

Pavel Dontov's profile image
Pavel Dontov 
on Google
a month ago

The customer service is garbage! They look like a scam because if you order something on their website you will never know what happens with your order, or when will you get the order. Nobody gives you a response by phone or email and they will also decline money-back requests. I ordered a water filter on May 24, and today is May 29… there is no information about my order and just one message that says “We will send you a tracking link ASAP” 

Shaun Masavage's profile image
Shaun Masavage 
on Google
5 months ago

Horrible experience all around. This company has zero customer service. I'm being force to do a credit card chargeback because Pro One simply won't respond to anything. 

Kim's profile image
Kim 
on Google
5 months ago

I bought the dual water filter system for countertop. I need to replace the filters for it. In the past I have ordered the filters on there website now it's not showing them. I have sent 3 emails no answer. I have called and put on hold for over an hour nobody picks up the call. So now I have paid out the money for this water filter system and can't find the filters for it. I would never buy nothing from them!! I am giving them 1 star just so I can post this. This is the worst customer experience i have every had. 

Josh L's profile image
Josh L 
on Google
5 months ago

All of a sudden there's no customer support. Emails have been sent with no reply for months. Their phone number just goes in a loop. I fear they've gone under. 

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Frequently asked questions about Propur Water Filters

How is Propur Water Filters rated?

Propur Water Filters has a 2.9 star rating with 24 reviews. 

When is Propur Water Filters open?

Propur Water Filters is open now. It will close at 4:00 p.m.  

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