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Propur Water Filters
- Water Filtration
- Commerce Charter Township, MI
About this business
Location details
1200 Benstein Road, Commerce Charter Township, MI, 48390, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company has AI/automated customer service and it's atrocious. I've tried reaching out 5 times now and I still haven't received a response from them. I paid about $100 for water filters that make my Berkey's water taste exactly like big city tap water. Pass ProOne right on by if you are looking for gravity fed water filters.
I love the filters, but I had an issue with a product that arrived broken and I’ve been trying to get it replaced for over 3 weeks. Absolutely no response from customer service to my multiple emails and when I call the number on the website it seems AI generated response, I can’t actually get a hold of a real person to fix my issues. Super frustrating!!!!
A perfect example of a company being bought out by another (culligan) and immediately they kill the company. Filters are trash now, discontinued almost all filter options and customer service is non existent. If you read reviews before a purchase I’d suggest finding a different option as this one has died thanks to culligan. Was good while it lasted.
The customer service is garbage! They look like a scam because if you order something on their website you will never know what happens with your order, or when will you get the order. Nobody gives you a response by phone or email and they will also decline money-back requests. I ordered a water filter on May 24, and today is May 29… there is no information about my order and just one message that says “We will send you a tracking link ASAP”
Horrible experience all around. This company has zero customer service. I'm being force to do a credit card chargeback because Pro One simply won't respond to anything.
Frequently asked questions about Propur Water Filters
How is Propur Water Filters rated?
Propur Water Filters has a 2.7 star rating with 26 reviews.
When is Propur Water Filters open?
Propur Water Filters is open now. It will close at 4:00 p.m.
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