Propools.com's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Propools.com

1.9

About this business

Location details

1432 W Main St Suite 400, Lebanon, TN, 37087, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
1.952 reviews
Select a rating
R. Wilson's profile image
R. Wilson 
on Google
2 years ago

Tom was really helpful when I called inquiring about pool krete. Even took the time to look at my photos even when he wasn’t gaining anything from the interaction. Very knowledgeable and helpful. Kudos to you Tom!! 

Dee Cox's profile image
Dee Cox 
on Google
3 years ago

I too have had too many issues to recount. I ordered and money was taken. Product was shipped and delivered in a timely manner. That is where good ends. Wrong parts in mislabeled packaging. We have put this together and taken it apart MANY times per their requests to show sizes and alignment. It was suppose to be a 15' x 30' oval pool. It is 16' wide. Our entire backyard was built around a 15 x 30. The 16 will not work. Brian Lane has given us the run around and told us to get with the manufacturer. I didn't order from them.... read more

Alexander Kouperman's profile image
Alexander Kouperman 
on Google
3 years ago

I ordered a heater from this business. The heater arrived damaged. I documented the issue and presented proof. The person I worked with, Brian, told me that clearly it arrived damaged and promised a resolution in a form of a replacement heater. It has been over a week and there is no resolution. Instead of issuing a refund or sending a replacement I'm being told that they are working with some 'vendor' to fix the issue. Why would I care about their vendor interactions if I paid them for the heater directly? How about taking ... read more

Peter Cardinal's profile image
Peter Cardinal 
on Google
3 years ago

Ordered a complete 21' pool package and some upgrades. All packages arrived free from damage and what appears to be complete. I'll know for sure once I complete the install. My order arrived in 4 separate shipments and there was some lack of clarity on what was being delivered (freight) and when in regards to the pool itself and liner, hence the 4 stars instead of 5. However a few emails with Brain L. and things were sorted out. Plus they contacted my in regards to liner selection I had made that was no longer available and ... read more

Hunter Brewer's profile image
Hunter Brewer 
on Google
3 years ago

newfrank DA BOSS say BUY THE BOAT GET THA JACUZZI LOVE THA WATER WORKS 

View all google reviews

Frequently asked questions about Propools.com

How is Propools.com rated?

Propools.com has a 1.9 star rating with 52 reviews. 

When is Propools.com open?

Propools.com is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com