Pronto Insurance's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pronto Insurance

5.0

About this business

Location details

4320 Dyer St, El Paso, TX, 79930, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.04 reviews
Select a rating
Claim A.'s profile image
Claim A. 
2 years ago

Signed on with Pronto as an appraiser. However the boarding process takes a month, no one actually has time to train anyone. The stress level was off the charts, headaches every day from stress. I have worked for other companies same position with no stress at all and more money. Honestly I can't believe how poorly the Auto Phisical Damage department is run. Lack of structure and organization. They let half our crew vacation the same week plus some genious decided to Audit everyone on top of an already extremely stressful ... read more

Sam G.'s profile image
Sam G. 
6 years ago

Very unprofessional of not returning calls from even corporate office, however at this office this woman claim my client may have ripped me off and not put us down as lean holder and run off with my money. They took cars a month ago without permission and claimed they were going to re-evaluate the damage. I said they better not take it and it was too late. The one making payments thought we gave them permission and now can't get money for car or get car back and it only had a fender bender on it. Pronto is running a scam I ... read more

RM M.'s profile image
6 years ago

They have screwed up from Start to finish. First I had to sign edocs more than once then every time I got a monthly bill it's been for a higher amount each month. Then on this last bill I called in advance questioning why another increase the agent said the system couldn't catch my renewal in time so they were going to make sure that they pulled the same amount as the prior month. They pulled the higher amount and I called the agent he then advised that there was a credit on my account. These people really don't know what th... read more

Virginia E.'s profile image
Virginia E. 
6 years ago

This is my insurance agency. I was not able to get ahold of them when my car was in an accident recently. 

DERRICK HAROLD K.'s profile image
DERRICK HAROLD K. 
6 years ago

Great in and out in a few minutes 

Francine C.'s profile image
Francine C. 
6 years ago

............ 

Ismael C.'s profile image
Ismael C. 
6 years ago

They suck trust me  

David Abdiel V.'s profile image
David Abdiel V. 
7 years ago

Very good information, and fast service 

Jacob M.'s profile image
Jacob M. 
7 years ago

Fast & easy thank you! 

Frequently asked questions about Pronto Insurance

How is Pronto Insurance rated?

Pronto Insurance has a 5 star rating with 4 reviews. 

When is Pronto Insurance open?

Pronto Insurance is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com