Pronto Accident Repair Centre (Nottingham)

Callum “Smurf” 

on Google

5 months ago

I had my car repaired at this garage following a rear-end collision earlier this year. Unfortunately, the overall experience was disappointing. Communication throughout the process was poor, and upon collecting the vehicle, it became apparent that not all the necessary repairs had been completed. When I raised these concerns, the garage was unwilling to address them, leaving me with a vehicle that was not fully restored. To make matters worse, the car subsequently failed its MOT just a week later due to issues in the very ar... read more

Adam Keane 

on Google

6 months ago

Been there twice to get car repaired through insurance and both times had things missed off and had to come back to get them finished off 

Fay Cross 

on Google

7 months ago

Terrible service ringing phone . No courtesy car. No call back 

Darren 

on Google

7 months ago

Treated my mother in law's car like their own delivery van while they had it, used it for 60 odd miles, returned it with 7 miles in the tank, interior panels missing and even a headlight unit in the boot then absolutely denied it to her. Have refused to recompense her, taking advantage of an elderly woman when they're already making money off the insurance company, whom she's now making an official complaint to. If your insurers send you here, reject it and find someone else. 

Jemma K (Jem) 

on Google

9 months ago

Still awaiting my car to be picked up and a courtesy car in exchange , almost two weeks I reported the accident to my insurance,I’ve been waiting all this time for Pronto (🤣🤣🤣) I couldn’t be home between 8-6 Wednesday as I work FULL time as a community care assistant, so knowing I’d be able to be home today I arranged today after 12.30, waiting around a call at 3 pm to say they will struggle to get to me today can rearrange ! Again I work full time and weekends ! I have rang my insurance and asked them to try and sort thi... read more