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Promptcare Home Infusion LLC

3.4

About this business

Location details

51 Terminal Ave, Brooklyn, NJ, 07066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4140 reviews
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Jessica's profile image
Jessica 
a month ago

If I had to choose a phrase to describe PromptCare, it would be "grossly negligent." If you are suffering and in need of home health care and this is your only option, be prepared to continue suffering. I have switched insurance companies four times in the last two years and every time it is an utter nightmare--and not for the reason you'd think! It's not about my insurance company denying my prior authorization; it's PromptCare not even submitting it! No matter how much notice you give them, you will not be able to get trea... read more

camila castelblanco's profile image
camila castelblanco 
a month ago

Esta compañía lleva 4 meses jugando con los suministros médicos de traqueostomia de mi hija de 3 años con paralisis cerebral, nunca mandan los suministros que ella necesita a tiempo, todos los meses es solo rogando que me envíen las traqueas de cambio, gasas, succionadores que ella necesita pero nada, duraron 3 meses para mandarme unos succionadores de traquea porque según ellos mi hija no los necesitaba, los doctores mandaron 3 veces las prescripciones medicas y ni eso sirvió para que me los enviaran. Solo fue mencionar que... read more

Mary Kelley's profile image
Mary Kelley 
a month ago

Prompcare exceeds others in their genuine care for their patients, their professionalism, & they’re great advocates for their patient’s. My nurse, has been Basia R. for 4 years. She’s always made me feel heard, safe, important & her positivity is infectious. She’s become family. I trust her completely. She knows me better than I know myself. She’s very in tune with my emotions, health concerns & needs. She treats me like a friend, like family, not a chart or a case. She’s quick to celebrate how far I have come in my health j... read more

Yasmeen Hamza Mohamed's profile image
Yasmeen Hamza Mohamed 
a month ago

Jose was really clever guy Who Explained everything clearly 

Kristy Hernandez's profile image
Kristy Hernandez 
2 months ago

I am a skilled home healthcare nurse i work with a high acuity vent dependant patient and trying to get ANYTHING she needs is a real nightmare, she was discharged to home over a week ago with a new status and they wont even come out to check equipment, order the new additional supplies she needs, when you call youbjustvget random customer service people who are working from home and just pass the buck. Id recommended community surgical over this place , they have gone way way down hill. This patient was discharged without pr... read more

Frequently asked questions about Promptcare Home Infusion LLC

How is Promptcare Home Infusion LLC rated?

Promptcare Home Infusion LLC has a 3.4 star rating with 140 reviews. 

When is Promptcare Home Infusion LLC open?

Promptcare Home Infusion LLC is closed now. It will open tomorrow at 9:00 a.m. 

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