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ProMedica Physicians Eye Care - Sylvania

2.1

About this business

Location details

5700 Monroe St #211, Ste 211, Sylvania, OH, 43560, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
2.183 reviews
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trisha young's profile image
trisha young 
on Google
a month ago

Completely terrible customer service. I get it’s hard dealing with people but it is the job you chose. They didn’t explain everything and I ended up spending money on extras that are of no use to me and when I brought it up I was scolded and told to take it up with the technician. 

Savori Floyd's profile image
Savori Floyd 
on Google
a month ago

Very rude receptionist....by the looks of the reviews and others experiences a change of staff would be a good move.....be kinder the world is full of enough rude people 

Diana _angel's profile image
Diana _angel 
on Google
a month ago

I want to start off and say that my doctor is amazing but today the receptionist was awfully rude. I called for an emergency appointment since I had previously done testing from my at home nurse and when my testing came back, they said that I need to urgently make a eye doctor appointment since my test came back abnormal. I told the receptionist all of this, but she proceeded to say that she needed proof that it was in fact an emergency and I told her that I’m a diabetic, and I’ve had blurry vision for a couple days now and ... read more

Lapointe Jackson's profile image
Lapointe Jackson 
on Google
a month ago

The woman working the phone was beyond rude but Dr. Preston is very solid. Cannot stress enough how rude the receptionist was. 

LuigiDaMonster's profile image
LuigiDaMonster 
on Google
2 months ago

I've been a patient here for 7+ years. The doctors are ok. Kind of slow in the office at times. The woman that makes your appointment needs some training in not being rude. Recently I called to make an appointment, I was told the middle of Feb was the next avail. for a simple eye exam, it's the beginning of June right now. This is unacceptable. Time to look elsewhere, not waiting a whole year for an exam from mediocre doctors at best. (Edit) I will not be reaching out, I just want others to know what to expect, when dealing ... read more

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Frequently asked questions about ProMedica Physicians Eye Care - Sylvania

How is ProMedica Physicians Eye Care - Sylvania rated?

ProMedica Physicians Eye Care - Sylvania has a 2.1 star rating with 83 reviews. 

When is ProMedica Physicians Eye Care - Sylvania open?

ProMedica Physicians Eye Care - Sylvania is closed now. It will open tomorrow at 8:00 a.m. 

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