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1 Fitzmot Glen, Pittsford, Rochester, Pittsford, NY, 14534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely unhappy with Projectorquest AKA Buyquest. First, I bought their cheapest replacement bulb for my projector. I plugged it in to my projecter after the return window. I didn't work. Projectorquest told me that I could return it even after the return window if I bought a more expensive bulb. They said they would return the money for the original bulb after I made the purchase of the more expensive bulb. I bought the more expensive bulb and I am still waiting for the refund of the less expensive bulb. I have tried... read more
BUYER BEWARE: I bought a generic replacement lamp for my Epson projector from Projectorquest. Their lamp gave out after only 3 months and 28 days of use. I bought from these guys because the OEM's from Epson .com were out of stock. I knew going in that buying a generic was a gamble. Luckily I was on auto-notify with Epson and about 2 months into using Projectorquest's generic lamp, I got an email that Epson .com had OEM's back in stock. I ordered a couple of OEM lamps directly from Epson, but continued using the generic lamp... read more
I ordered a lamp for my BenQ HT3050 projector. They sent the wrong product (see attached photo). I RMA'd it the same day. This was 2 months ago and I still don't have my refund. Even after back and forth with customer support I still don't have my money. They have the product back AND my money. They have used COVID 19 as an excuse for their slow process, but after 2 months, it is clear that they are nothing but scammers. I won't stop until I get my money and I will keep leaving bad reviews whenever and wherever I can until I... read more
Was a little skeptical to order from a lesser known supplier, but the price was much lower than every other site we’ve checked. I ordered on a Saturday, and noticed their website said if ordered by 1pm it would ship SAME day. Today is Wednesday and the item has not even been dropped off for shipment. Due to 3 hour time difference between the office and warehouse, calling the company as they open (9 am EST) is useless. Don’t order from Buyquest/ ProjectorQuest if you have any type of deadline you need to meet. Company is base... read more
Paid for overnight 3 weeks ago, called daily and told call back every day, never happened. Finally was told they didn’t have what I ordered, said they would refund my money. Still have my Money, been a week. Scammers!
Projectorquest has a 4.5 star rating with 72 reviews.
Projectorquest is closed now. It will open at 9:00 a.m.
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