ProHealth Family Medical Centre - Cranbourne

Blind Spots 

on Google

3 weeks ago

I had an appointment today and have been waiting for over 45 minutes past my scheduled time. The receptionist kept insisting that the doctor came late, but that doesn’t explain why patients who arrived after me were called in before me. It’s extremely frustrating and feels dishonest. Every appointment seems to last barely five minutes, yet they keep delaying patients almost as if they’re trying to maximise Medicare claims rather than respect people’s time. Very poor management and lack of transparency.clinic looks dirty & sm... read more

KhushLeen KaUr (kush) 

on Google

3 months ago

They got good gp’s but seriously you come on time for your appointments, can assume it takes 10-15 minutes delays but all these last 3 years with them never heard my name before 30 minutes. Never write but their should be some system for delays. You come urgently from work for 30 minutes and spend same tome just waiting. 

Diya Fatima 

on Google

6 months ago

I visited Dr. Balwinder Singh today and, unfortunately, had a very negative experience. Every time I’ve seen him, he has rushed through the consultation and made me feel uncomfortable for even coming in. In addition to appearing dismissive and unprofessional, I’ve found his approach to care lacking in both attentiveness and knowledge. I would not recommend this doctor, as I don’t feel he takes the time to properly understand or address his patients’ concerns. 

Harpreet Kaur 

on Google

5 months ago

I had a very disappointing experience with the receptionist, who I believe was of Indian background. She was extremely rude and disrespectful. I clearly asked for a Telehealth appointment, but she booked it as a face to face without informing me. All I did was ask for clarification, and she was extremely rude, her attitude was unprofessional and dismissive. I felt disrespected and not listened to. This kind of behaviour is unacceptable in a health care setting. Staff should treat patients with respect communicate clearly. It... read more

Nayeem Mohammed Abdul 

on Google

3 months ago

This clinic is great. All the doctors specially Dr Bhatti, Dr Daar and Dr Shahbaz are very helpful and cooperative. The clinic is clean and doctors don’t make you wait much. Please keep up the your work.