Progressive Heat & Air

Chuck Carpenter 

on Google

6 months ago

Approx 5 years ago I built a new home & Jayson did the HVAC system. He told me & put on my receipt I had a 10 year warranty! 4 years later the blower motor went out & I called Jayson no return call. I texted him & he claimed he was out of business? I had to pay $500 for someone to replace the motor! Motor was covered under warranty ($750 if I had to pay!) At this point I discovered Jayson had never filed the appropriate paperwork for my 10 year warranty- so it was reduced to 5 years! I texted Jayson, no response! Last summer... read more

Chuck Carpenter 

on Google

a year ago

Approx 5 years ago I built a new home & Jayson did the HVAC system. He told me & put on my receipt I had a 10 year warranty! 4 years later the blower motor went out & I called Jayson no return call. I texted him & he claimed he was out of business? I had to pay $500 for someone to replace the motor! Motor was covered under warranty ($750 if I had to pay!) At this point I discovered Jayson had never filed the appropriate paperwork for my 10 year warranty- so it was reduced to 5 years! I texted Jayson, no response! Last summer... read more

Niel Revelle 

on Google

a year ago

Installed unit in home we purchased, according to manufacturer they didn’t register for warranty. Builder called them, I called them, won’t return calls. Shady.