Pro Steering & Automotive

ibtruthteller 

on Yellow Pages

11 years ago

Pros: Been driving 38 years. They are the best at diagnosing and fixing the problem 1st time I've ever experienced. I've had personal experience at TireKingdom & Griffins when something was "fixed" and I had to go to PS after the fact to get the problem actually taken care of. They are very reasonably priced, honest and first rate shop. Cons: You can't be in a hurry. Hours are a bit hit/miss. If leaving your car a few days will cause heartburn, or you want pristene waiting area, go elsewhere. One man shop, but the overhead a... read more

ddscoopd6 

on Yellow Pages

15 years ago

the guys here have really good people skills to me! they tell you like it is and hold nothing back. they're as honest as you can get with a mechanic, and they do great work to! I had a Honda civic a few years back that kept cutting off for no reason. I must have taken that car to 10 different shops before somebody recommened them and i was skeptical at first but within 5 minutes he knew what was wrong. Believe me when I say I wish I would have went there first, and saved me about 400 bucks in trying to fix an unknown problem... read more

jeff1979 

on Yellow Pages

16 years ago

I have used Pro Steering since moving to Cornelius 9 years ago. I also heard that the guys at PS lacked people skills and were not particularly timely in making appts. or completing jobs. Initially this was also my impression but I was inaccurate or incomplete concerning my first impression assessment. The more loyal you are to them the more loyal they become to you. I recently called and explained I had a day off (same day) and wanted to bring in my truck for numerous services. The response was; "You are one of our good cus... read more

1_carolinagirl 

on Yellow Pages

16 years ago

I can't even remember the first time I brought one of our cars or trucks here. I know before I call that I might not be able to get 'same day service', BUT I feel lucky if I hear, "Bring it on in and I'll try to get to it this week". This place IS busy and there's a reason. I know when I pick up my car, it's FIXED! I've never had 'an appointment', I just call and tell him all my auto problems and ask how much and when he'll have room on the lot for me to 'drop my car off'. If you are in a hurry, maybe you should go to one of... read more

420sugarshackmama 

on Yellow Pages

16 years ago

We had an appoinment with this guy for over a week. When we took the car to the shop, he was no where to be found, for hours. No sign, nothing. When I finally got in touch with him, he was rude and told me we couldn't even get in today, the day we had an appointment!!! After asking around, I heard from several people that he has horrible people skills. Quite honestly, I would rather take my car to someone else who may even charge more. It would be worth it to not give this guy my business!!!!!