Pro Pack Solutions Inc

Mike Speer 

on Google

2 months ago

I bought a bag sealer from these folks back in 2016. Last Friday afternoon, it would not clamp the bags when we pushed the foot switch. I dug up the paperwork from when I purchased it and called Pro Pack. Mark Beinke, the sales rep from whom I purchased it was still there and took my call. He asked me some questions and took my number. He called the manufacturer to get troubleshooting steps and helped me determine the cause. I needed to replace the PC Board, which was surprisingly inexpensive. Not only did Mark get the part ... read more

Nick Taddeo 

on Google

7 months ago

Excellent videos on repairing all types of tape dispensers. The replacement parts are all in stock, and they ship FAST! Very friendly and helpful staff. I placed a $4.23 parts order and was treated as if I was their best customer. They will be my new go-to for tape dispensers, parts, and service. THANK YOU! 

Dan Fugardi 

on Google

a year ago

Just spoke with the gentlemen that owns this business and after having realized that I am not the target customer for him (as he repairs and I had not yet purchased one of these), he stayed on the phone to give advise and try and direct me to the right decision. Had to leave a review as a genuine person who is nice and cares about helping is uncommon enough today - I would recommend this business is likely a safe bet because the owner has a soul! :) Thank you!! 

Ashley Crawford 

on Google

a year ago

We've purchased a few different products from Pro Pack Solutions over the years and their customer service is second to none. They've gone above and beyond to make sure that we have the right equipment for our applications, and have been helpful and responsive anytime we've needed troubleshooting support.