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Pro Homes and Sunrooms
- Contractors
- Rochester, NY
About this business
"Elegant Sunrooms, Durable Pergolas & Long-Lasting Patio Cover Solutions for Homes Imagine enjoying your picturesque backyard from the comfort of a stylish sunroom or from the shade of a beautiful pergola. With the help of the experts at Pro Home and Sunrooms, that dream can become a reality. Since 1967, we have proudly served Rochester, New York, and the surrounding areas as a family-owned and -operated business that views our customers as members of our own family. Our company is the largest TEMO dealer in the area, making... read more
Location details
510 Clinton Square, Rochester, NY, 14604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had screen room install a year and half ago Mark does not return Phone calls or text. I have a track that was bent on install mark told he would take care of it and here we are. Plus I have a window that vinyl popped out I guess lifetime time warranty end when he gets paid Update 1/16/2025 Mark tait made more empty promises going on close to two years Mark came out measured for issues said everything would be taken care of again no call no show. Can’t wait for home shows in and around my area tee shirts for my family came ou... read more
Caught Mark on video taking about cutting corners. His installation guy said that he wouldn’t do it. Put the post in the wrong spot causing holes in my patio. Lied about the start date, never ordered the materials, measured incorrectly, and tried to charge me more until I told him I had him on camera. Tried to run drainage two feet across my patio. DO NOT USE THEM, very shady. Chris on install is great. Mark is deceitful and a scammer. Sales person was incompetent and messed a lot up.
Had screen room install a year and half ago Mark does not return Phone calls or text. I have a track that was bent on install mark told he would take care of it and here we are. Plus I have a window that vinyl popped out I guess lifetime time warranty end when he gets paid
So I have been trying for a year to get Mark to replace or fix my Temu windows. After a year of empty promises and excuses I contacted Temu directly. I was contacted back the same day and my windows were replaced quickly and efficiently. I had posted a review last winter and Mark said he would fix my windows which should be covered under warranty if I removed the negative review. Buyer Beware! I do have photos to support this and have saved all texts. The reason for the two stars is that I enjoy my sun room.
What impressed me the most was their punctuality. They used to come on time and every day used to clean the mess before going back home. So I did not have to do anything except pay them the justified cost for their work and the best part is that they designed an ultimate screen room at a very reasonable cost. I appreciate such honest people.
Frequently asked questions about Pro Homes and Sunrooms
How is Pro Homes and Sunrooms rated?
Pro Homes and Sunrooms has a 3.3 star rating with 26 reviews.
When is Pro Homes and Sunrooms open?
Pro Homes and Sunrooms is open now. It will close at 8:00 p.m.
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