Pro Group, Inc Escrow Division

Richard Birkett 

on Google

2 months ago

They are unable to explain the charges deducted for HOA dues. Example: $410 per month, with one month outstanding. Deducted $1,757. They point the finger at the HOA, who says that's what they were told by Pro Group. Two months later, still unable to explain exactly what is owed and why. Update: After posting this, I received a response. This doesn't resolve the issue, but points me back to the other party. I'm still not happy with the way it was handled and hope to get it resolved, but its not looking good. 

Sherry Hergenreder 

on Google

2 years ago

This has been a lot of work. At this point they should be paying me. As sellers they gave us last minute paperwork to fill out notarize and research. It was ridiculous the amount of last minute things they demanded. Most of which could have been handled at the beginning instead of making us rush around at closing. I will NEVER use them again 

Jess Contreas 

on Google

3 years ago

I used Pro Group Escrow in the purchase of my Lake Elsinore home. We were new homebuyers and Pro Group Escrow was very helpful from opening to closing. Both Rosanna and Isabelle were very knowledgeable and responsive from opening to closing, and even well after closing. They both worked hard to ensure we closed in time, and their experience and competence as a team lead to a smooth transaction in which nothing was left out. The girls were very helpful with the escrow documents, and they had all the answers to my many questio... read more