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Prisma Health Care Collaborative
- Healthcare
- London, ON
About this business
Location details
320 Adelaide St S Unit B, London, ON, N5Z 3L2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appointment at 1pm. Arrived here at 12:50. Now, it’s already 1:26 and I wasn’t called yet. I just sneak out from work and asked to use my lunch break to come here. I approached the asian receptionist if how much more time to wait. She responded me with “TIME FOR WHAT??!?!?!?!” You should be friendly with your clients. I also work as a medical receptionist but I don’t treat our clients like that. The other receptionist is very apologetic since she knew it’s her mistake.
The staff are competent, helpful, and pleasant. They have a number of supplementary services, such as a pharmacy, and bloodwork in the building, which is great. What they seem to struggle with, however, are the basics. Last February they stopped answering their phones, ostensibly due to staff shortages. In the meantime they've also stopped taking online bookings. More than a year later, despite now having multiple front-desk staff members, they still don't have an inbound phone number. You can leave a voicemail or text them ... read more
The staff are competent, helpful, and pleasant. They have a number of additional services, like a pharmacy, and bloodwork in the building which are great. What they seem to struggle with, however, are the basics. Last February they stopped answering their phones, ostensibly due to staff shortages. In the meantime they've also stopped taking online bookings. More than a year later, despite now having multiple front-desk staff members, they still don't have an inbound phone number. You can leave a voicemail or text them but it... read more
I’ve had multiple frustrating experiences at this dermatologist’s office, but today was the final straw. I was getting Kenalog injections for keloids, and the clinic always provided the vials themselves, until one day, I showed up for my appointment and was suddenly told I was supposed to pick it up myself. No one ever prescribed me anything, so how was I supposed to know? I wasted 20 minutes driving, gas, and my time just to be turned away. Then came the nightmare of trying to get a refill for my Epuris prescription before ... read more
Frequently asked questions about Prisma Health Care Collaborative
How is Prisma Health Care Collaborative rated?
Prisma Health Care Collaborative has a 3 star rating with 43 reviews.
When is Prisma Health Care Collaborative open?
Prisma Health Care Collaborative is open now. It will close at 4:30 p.m.
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