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Prism Medical Products, LLC

2.6

About this business

Location details

112 Church St, Elkin, NC, 28621, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
2.659 reviews
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Wendi Killian's profile image
Wendi Killian 
a month ago

My dr ordered a boot for my injured foot and here it has been 1 full week and still have not received it.When I spoke with their team the lady was rushing through and not very informative but operated more like a number instead of a person. Like my foot has gotten worse and the pressure and weight has caused more damage and they are not getting peoples supplies to them in a timely fashion.It was my first order but for sure my last.It will drive where I need to before using this company. Still no supplies on day 7! 7 full day... read more

jared neifeld's profile image
jared neifeld 
2 months ago

Awesomeness Great service Great professional care worth great products. Have your doctor's send in your orders correct and you get your supplies asap. Prism will go out their way to get you what you qualify for. 

Rosie Ray's profile image
Rosie Ray 
3 months ago

I received my 1st shipment of wound care products on 09/23/2025. My referring physician (name available upon request) requested refills for dressing pads with adhesive. My second shipment arrived around 10/25/2025. It contained rolled gauze. Paperwork indicated that some items were not shipped. I did not receive any communication from Prism / Acentus on why it was not included and thought it is still coming. My wound care specialist has reached out several times to Prism / Acentus to inquire about the border gauze (that dres... read more

Lisa Glidewell's profile image
Lisa Glidewell 
4 months ago

This is an update: finally got my first sleeve, and was refunded the cost, but now its time to reorder. I have a sleeve that has been sitting on my porch for a week and a half, waiting for them to pick it up (last week!), cause they sent the wrong one again. I don't really care that they dont pick it up, I just don't want to be charged. Also, have not gotten my gloves or gauntlet from the same order almost a month ago. The rep today told me she would try to "resubmit" it. I hope everyone else doesn't have near this much trou... read more

Barbara Dixon's profile image
Barbara Dixon 
4 months ago

I’ve been trying for over a week to get my labor three sensors sent. I need them now. I can’t reach you by phone and I can’t get the order on the Internet. I don’t know what to do. 

Frequently asked questions about Prism Medical Products, LLC

How is Prism Medical Products, LLC rated?

Prism Medical Products, LLC has a 2.6 star rating with 59 reviews. 

When is Prism Medical Products, LLC open?

Prism Medical Products, LLC is open now. It will close at 6:00 p.m. 

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