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Principal Financial Group
- Life Insurance
- Downers Grove, IL
About this business
Location details
3025 Highland Pkwy, Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My late brother maintained an IRA account. The institution enforces strict disclosure policies; they are unable to confirm account details, beneficiaries, or my status as a beneficiary. Their required documentation includes a copy of the will, death certificate, and identification. Additionally, they informed me that the will was not filed with their office prior to his passing. They advised obtaining a small estate affidavit, court order, or consulting an attorney. It appears that the primary focus of the institution is on ... read more
Horrible website, horrible customer service. They enroll you in external service with Morningstar without approval or permission and charge fees they do not disclose.
Constant issues with the website and app. Impossible to find your cost basis and breakdown of fees. The e-Statements are completely useless. I really wish my company would use someone else for the 401k. Customer service is offshore and horrendous compared to Schwab and Fidelity. Most recently my 401k vanished off the website.
Awful company. Constant issues with the website and app. Impossible to find your cost basis and breakdown of fees. The e-Statements are completely useless. I really wish my company would use someone else for the 401k. Customer service is offshore and horrendous compared to Schwab and Fidelity. Most recently my 401k vanished off the website.
I have been extremely disappointed with the service from Principal Financial. I’ve been waiting for over a month for my check to be processed and released, and despite multiple inquiries and attempts to resolve the issue, I’ve received no clear answers or assistance. The lack of communication and accountability is unacceptable. It’s extremely frustrating to deal with a company that holds your funds for such an unreasonable amount of time without any explanation or resolution. This experience has been incredibly stressful, an... read more
Frequently asked questions about Principal Financial Group
How is Principal Financial Group rated?
Principal Financial Group has a 2.4 star rating with 12 reviews.
When is Principal Financial Group open?
Principal Financial Group is closed now. It will open at 9:00 a.m.
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