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Princeton Audi-VW Service Center

4.7

About this business

Location details

902 State Rd, Princeton, NJ, 08540, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.7623 reviews
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MochaLady's profile image
MochaLady 
on Google
3 days ago

EXCELLENT service and customer interaction. This a an honest dealership, they don't recommend unnecessary services for your vehicle. Prices are reasonable. I highly recommend Princeton Audi for auto servicing and to buy a used/new vehicle. 

Amanda Schermerhorn's profile image
Amanda Schermerhorn 
on Google
a week ago

Honestly the worst service center I have ever dealt with. No one calls you to update you. No one returns your calls. When you finally get someone on your phone (who isn’t even your advisor) they tell you wrong information. They give you a phone number to text or call directly with questions and no one answers. I’ve never worked with a center this terrible with communication. Do not recommend I will be switching service centers. 

prateek suneja's profile image
prateek suneja 
on Google
a week ago

Worst place you can go to service your car ! I had an appointment at 3 pm and i reached at 4:30 pm .. they close at 5.. i was dropping off my car and i stated what i want to get done ahead in my appointment when i booked online .. i drove 30 minutes to get there with my kids and the lady at reception was rude and like something all people in line are here for some free service .. i politely asked her if i can drop my car off .. she said its diagnostic and nothing can be done thos weekend .. not sure what changed me being 90 ... read more

Vishal Mahabir's profile image
Vishal Mahabir 
on Google
2 weeks ago

Very poor communication by service agent. Recurrent issue at this service site. Sequence of events documented should escalation be needed. Would not recommend this place to anyone. 

Matthew Engelson's profile image
Matthew Engelson 
on Google
a month ago

They made an appointment for 11am. Didn't tell me they couldn't look at the car the same day. No loaner. No rental reimbursement. Terrible communication. Is 0 stars possible? Brian and the team are useless and rude 

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Frequently asked questions about Princeton Audi-VW Service Center

How is Princeton Audi-VW Service Center rated?

Princeton Audi-VW Service Center has a 4.7 star rating with 623 reviews. 

When is Princeton Audi-VW Service Center open?

Princeton Audi-VW Service Center is closed now. It will open at 8:00 a.m. 

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