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Princeton Audi-VW Service Center
- Auto Repair
- Princeton, NJ
About this business
Location details
902 State Rd, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very poor communication by service agent. Recurrent issue at this service site. Sequence of events documented should escalation be needed. Would not recommend this place to anyone.
They made an appointment for 11am. Didn't tell me they couldn't look at the car the same day. No loaner. No rental reimbursement. Terrible communication. Is 0 stars possible? Brian and the team are useless and rude
Extremely indifferent....the customer interaction standards are 3rd class. No one seems to have a clue on how to manage, document and respond to customers. These guys are less than a mile from where I live but I still go to Bell Audi which is 15 miles away just to not have to deal with their indifferent employees...both at the front and back end. Doesn't deserve to be an audi service center.
They try to squeeze you with your last dollar. Very bad customer service.
I’ve never thought too much about whether or not I “liked” this place because the work is always done well enough that I don’t have to come back until another routine maintenance is needed. However, after arriving today to get my vehicle serviced and not even being greeted when I walked in at 8am , I can say I’m not the biggest fan - that to me was bizarre. I will say that I’m glad I only come here for oil changes. I also noticed the young lady at the front desk wasn’t dressed too professional, since when can you wear a crop... read more
Frequently asked questions about Princeton Audi-VW Service Center
How is Princeton Audi-VW Service Center rated?
Princeton Audi-VW Service Center has a 4.7 star rating with 620 reviews.
When is Princeton Audi-VW Service Center open?
Princeton Audi-VW Service Center is open now. It will close at 6:00 p.m.
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