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Princeton Audi-VW Service Center

4.7

About this business

Location details

902 State Rd, Princeton, NJ, 08540, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.7620 reviews
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Vishal Mahabir's profile image
Vishal Mahabir 
on Google
3 days ago

Very poor communication by service agent. Recurrent issue at this service site. Sequence of events documented should escalation be needed. Would not recommend this place to anyone. 

Matthew Engelson's profile image
Matthew Engelson 
on Google
2 weeks ago

They made an appointment for 11am. Didn't tell me they couldn't look at the car the same day. No loaner. No rental reimbursement. Terrible communication. Is 0 stars possible? Brian and the team are useless and rude 

Karthik Ramasamy's profile image
Karthik Ramasamy 
on Google
a month ago

Extremely indifferent....the customer interaction standards are 3rd class. No one seems to have a clue on how to manage, document and respond to customers. These guys are less than a mile from where I live but I still go to Bell Audi which is 15 miles away just to not have to deal with their indifferent employees...both at the front and back end. Doesn't deserve to be an audi service center. 

Dilip Kumar's profile image
Dilip Kumar 
on Google
a month ago

They try to squeeze you with your last dollar. Very bad customer service. 

Kye Plummer's profile image
Kye Plummer 
on Google
2 months ago

I’ve never thought too much about whether or not I “liked” this place because the work is always done well enough that I don’t have to come back until another routine maintenance is needed. However, after arriving today to get my vehicle serviced and not even being greeted when I walked in at 8am , I can say I’m not the biggest fan - that to me was bizarre. I will say that I’m glad I only come here for oil changes. I also noticed the young lady at the front desk wasn’t dressed too professional, since when can you wear a crop... read more

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Frequently asked questions about Princeton Audi-VW Service Center

How is Princeton Audi-VW Service Center rated?

Princeton Audi-VW Service Center has a 4.7 star rating with 620 reviews. 

When is Princeton Audi-VW Service Center open?

Princeton Audi-VW Service Center is open now. It will close at 6:00 p.m.  

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