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Princess Auto

4.5

About this business

Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and our online store. We serve the tradespeople, farmers, inventors and industrial workers that keep our country going. We aim to provide the tools and equipment you need at an exceptional value, and offer an unrivalled experience backed by our Royal Service P... read more

Location details

1111 Ages Dr, Ottawa, ON K1G 6L3, Canada, Ottawa, ON, K1G 6L3, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.51,090 reviews
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Andreh Kanneh's profile image
Andreh Kanneh 
on Google
a week ago

A nice place to buy tools and equipment. The prices are relatively reasonable. There are permanent offers. 

James Duggan's profile image
James Duggan 
on Google
3 weeks ago

I’m convinced Chris graduated from Harvard. The man knows everything there is to know about trailer hitches. I was in and out in 10 minutes. Had exactly what I needed, and at a great price point! Chris… God Bless You and the rest of the amazing team! - James 

Luc Lavergne's profile image
Luc Lavergne 
on Google
3 weeks ago

Friendly and knowledgeable staff. Easy to return parts. Products that are not easily found. 

Helen Lafontaine's profile image
Helen Lafontaine 
on Google
4 weeks ago

This is my husband's favorite store and I enjoy browsing in the Surplus. My Bichon Frise, Nellie is also welcome to accompany us. One of our favorite associates is "Theresa" who is so welcoming, helpful and goes beyond to make our visit a success. Thank you for having such a good clean well stocked store with associates who surpass our expectations 

hussein Hadi's profile image
hussein Hadi 
on Google
4 weeks ago

Following a recent purchase totaling $1,500, a return was initiated for an item valued at $388. The product, a pallet kit, was returned due to discrepancies between the received item and the product manual, which indicated self-assembly. Upon arrival at the customer service desk, the interaction with the representative was unsatisfactory. The customer was treated disrespectfully, resulting in an unnecessary exchange. This review is submitted to highlight the importance of excellent customer service, especially in light of th... read more

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Frequently asked questions about Princess Auto

How is Princess Auto rated?

Princess Auto has a 4.5 star rating with 1,090 reviews. 

When is Princess Auto open?

Princess Auto is open now. It will close at 9:00 p.m.  

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