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Princess Auto
- Hardware Stores
- St. Catharines, ON
About this business
Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and our online store. We serve the tradespeople, farmers, inventors and industrial workers that keep our country going. We aim to provide the tools and equipment you need at an exceptional value, and offer an unrivalled experience backed by our Royal Service P... read more
Location details
295 Fourth Ave A1, St. Catharines, ON L2S 0E7, Canada, St. Catharines, ON, L2S 0E7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Good selection but the cashier could be better trained. She seemed very unhappy and monotone, that's not the big issue though. I had a bunch of small items and after the transaction she just sat there staring at me with my pile of items and never offered a bag. I asked and was told "we dont have bags, but we do have the reusable for sale" so A yes you have bags and B why didn't you offer that during my transaction when you saw all the small items I had. Had I not already paid I would have bought one.
I thought I would like to leave a good review on the team leader Brie Van Zyl, each time I come to the store she shows excellent product knowledge and always has a solution for each problem at hand.
Fantastic store, with awesome customer support, staff are friendly, and make you feel welcome. Brett was really helpful when getting supplies together for our Scout troop to go to Haliburton. We will be back, and are passing the word about what a great place this is. Thank you!!!
Female employee gladly helped me (white) and when my husband (coloured) asked for assistance and had a question her response was, “I don’t know but you can google that.” Her response was snarky and didn’t offer to find someone that could possibly assist. Wondering how many other customers she’s turned away or treated similarly.
Very poor costumer help. Top shelf item no way to retrieve spoke with 3 employees no help
Frequently asked questions about Princess Auto
How is Princess Auto rated?
Princess Auto has a 4.3 star rating with 485 reviews.
When is Princess Auto open?
Princess Auto is open now. It will close at 9:00 p.m.
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