Primis Bank - Support Office

Dirk Andrew 

on Google

2 months ago

We spent nearly two weeks trying to open an account with Primis Bank. After completing our initial application, we received a response a few days later stating that the application had been canceled and that we needed to submit a new one with an adjustment to the address. That was understandable and not a problem. We submitted a second application with the exact change Primis Bank requested. A few days later, we received a different email stating, “We are unable to move forward with your Primis Bank account application.” We ... read more

Walter Mahla 

on Google

9 months ago

I was excited to open a Primis account, but evidently the bank wasn’t happy to have me as a customer. They unilaterally decided to close my account. I did nothing but take advantage of services on their website. I have asked repeatedly for someone with authority to call me and discuss why they closed my account. I have been provided with no opportunity to even talk about their reasoning. I post this so just to relate my experiences. (Updated 2025-12-I7) I did speak with Jason Williams which was a total waste of his time and ... read more

Nick Hammerschmidt 

on Google

a year ago

I was attracted to move my business account to Primis because of the low / no fee structure. Opening the account was fairly easy. Online access was a but of a pain. From a business perspective here are the positives - No fees: None of the usual fees. No Overdraft, Wire, or Transaction fees - $0.25 back with each debit card purchase - Can deposit checks remotley - 24 hour customer service - Friendly employees There are also several missing components - You cant send ACHs or Wires from the account (a HUGE miss) - You cant use ... read more

Carl 

on Google

a year ago

Best bank i have ever dealt with in 50 years of being in business. 

Ms Moore 

on Google

a year ago

Primis Bank allows its customer to be scammed. When you reach out to Primis Bank for assistance and to protect your account, Primis Bank just shrugs its shoulders and says they can't help. Primis Bank could care less about protecting your money and assisting you with your concerns. I highly DO NOT recommend Primis Bank for any services.