PrimePay's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PrimePay

1.8

About this business

Location details

1487 Dunwoody Dr, West Chester, PA, 19380, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.885 reviews
Select a rating
Brittany Lilly's profile image
Brittany Lilly 
a month ago

Literally the website never works. I’ve been trying for two days to may sure my stubs match up with me deposit. 

Stella E's profile image
Stella E 
a month ago

If I can select ZERO STARS I will ! HORRIBLE TERRIBLE THEY SHOULD JUST CLOSE THEIR DOORS !! Everything down the list is poorly managed and I mean THE WORST ! 

Heather Guagliardo's profile image
Heather Guagliardo 
9 months ago

If I could give a zero star I would. I have never wrote a bad review for a business because I own a small business myself and would never want to affect another businesses reputation but now I feel like this is very necessary in hopes to steer people away from this company. I have been with primpay for years and never had an issue till this last year and a half. I bought my business partner out and had to get a new EIN number which meant I had to get a new account set up. It has been nothing but trouble since. No one seems t... read more

MARISA BOZZUTO's profile image
MARISA BOZZUTO 
10 months ago

Terrible payroll service with poor communication. They do not want to hear the customers side of the story. They think they are right about everything. Poor customer service! I would rate them as a zero if I could. 

Randy Thornton's profile image
Randy Thornton 
11 months ago

I had been with Primepay for about thirty years. Lately their service went down hill where they would make mistakes on almost every payroll. I would have a CPA help to correct their mistakes. I cancelled in writing at the end of the last year and they just debited about $4,500.00 from my account without any explanation and they do not return calls and emails. I think they may be on the verge of bankruptcy. Don’t use this company for even the simplest of payrolls they are not competent and their customer service is non existe... read more

Frequently asked questions about PrimePay

How is PrimePay rated?

PrimePay has a 1.8 star rating with 85 reviews. 

When is PrimePay open?

PrimePay is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com