This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Prime SLR
- Consumer Services
- Richardson, TX
About this business
Solar Panels Installations in the DFW Area
Location details
1705 N Greenville Ave #265, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 a.m. | |
| Fri | 8:00 a.m. to 5:00 a.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely Dissapointed - Unfulfilled Promises and Poor Communication I had high hopes when I signed with Prime Solar. The concept amd promises made during the sales process were compelling. Unfortunately, the experience has been nothing but disappointing. My solar panels were installed over five months ago, and I'm still waiting on the batteries that were promised. The energy offset I was assured of has not materialized, and I'm currently sending energy back to the grid without receiving credit, as I cannot make necessary ad... read more
Horrible communication, signed a contract with them back in November 2024 for a 10kw system with a backup battery. After multiple excuses I was finally able to get my system installed in January. I was told the backup batteries were in back order and wouldn’t be able to get them in until April. Here we are at the end of July 2025 and the company doesn’t respond back to me. The owner Mustafa has just now ignored all my calls, texts and emails. His last commutation last month stated they received the batteries and only needed ... read more
I was satisfied with this company until half of my solar panels suddenly stopped working, for no reason at all. I have two sets of panels and one of them works just fine so it does not make sense why the other went down. When I contacted Prime Solar to schedule a repair, I was told that they have ONLY ONE TECHNICIAN in the whole state of Texas and that he was out due to a family matter and there is no ETA on when the scheduling will take place. So now we are in the heat of summer and I am going to be stuck paying hundreds of... read more
7 months waiting for them to get this hooked up, had to report them to the FBI to get them to move on the completion. Here now, don`t really know if they know what they are doing the electrician does not speak English. If you aare having trouble with Prime solar just register a complaint at IC3.gov that is the web site to register a complaint with the FBI, I actually believe this is a major scam on us older folk and the finance company is in cahoots. I have been more than patient, here lately becoming more and more leery of ... read more
Frequently asked questions about Prime SLR
How is Prime SLR rated?
Prime SLR has a 3.9 star rating with 97 reviews.
When is Prime SLR open?
Prime SLR is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com