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Prime Diagnostic Imaging
- Diagnostic Imaging
- Grand Prairie, TX
About this business
Location details
2210 Paddock Way Drive, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Many issues with my experience getting an MRI. Technician has a huge attitude issue. 1) I was taken back to get the MRI before I finished my paperwork. Paperwork asking if I had a pacemaker or any other appliance in my body. I was told I could finish my homework afterwards. Employee stated that they wanted to go ahead and get me on the table. No one asked me those questions in person before the procedure. They do screen you on the phone but not in person. 2) After changing into the paper clothing I was instructed to walk bac... read more
No call back to discuss insurance, No text telling of address...still waiting 45 minutes later and appointment hasn’t started. Apologies? None
I have been trying to get your company, Prime Imaging to reimburse me since July 5th. My MRI was on May 29th, I was told to pay in full although I confirmed with my insurance company I met my deductible and only responsible for 10%. however your company told me that was inaccurate but would issue a refund right away if my insurance company was correct. They were. They paid Prime on 6/3. I called on 7/5 for the refund and was told they "just" processed it and you have 90 days ... Continue Reading
I'm hoping whoever is reading this from Prime Imaging really cares and will do something about this. I have always had good service at the Benbrook office. Today was different. Today I had two MRIs of my right arm and elbow. Although long, the first MRI was easy laying flat on my back. The second one, however, was awkward, uncomfortable, and painful because they had me lay on my stomach with my right elbow in a device that was "higher" than the bed I was laying in with NO pillow support of my head and neck, causing major pai... read more
They gouge you, watch out. Insurance cost was same as other place I went to for an MRI but these con artists charged double and blatantly told me “each individual provider can charge what they want.” I walked out.
Wow! Advertisement says open until 10pm. I have been trying to get someone to answer phone for one hour. False advertisement.
Recommendedme están atendiendo muy bien
I arrived for a brain MRI. Great service and a caring Staff, especially Nurse Chrystal, who was so kind she made me hot chocolate and MRI Technician John Williams -- both very caring. Thanks.
Bait and switch billing. Very deceptive. I called three places and went with Prime because they quoted me a lower out of pocket. A YEAR later they come back and say that I owe more money. 1. Had they given me that price up front, I would have gone to the place my doctor recommended. 2. a YEAR later means that I cannot use my HSA to pay. Unacceptable. Will warn everyone away from this place.
Frequently asked questions about Prime Diagnostic Imaging
How is Prime Diagnostic Imaging rated?
Prime Diagnostic Imaging has a 4.2 star rating with 161 reviews.
When is Prime Diagnostic Imaging open?
Prime Diagnostic Imaging is open now. It will close at 9:00 p.m.
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