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Prime Care Medical Supplies

1.5

About this business

Location details

25 Corporate Drive, Holtsville, NY, 11742, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.515 reviews
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Carl Benson's profile image
Carl Benson 
on Google
7 years ago

Very rude on the phones. Tried to connect with one of the staff and I was spoken to very rudely. I wouldn't recomment doing business with these rude people. 

E Frisina's profile image
E Frisina 
on Google
7 years ago

I am a customer care professional and this company wins the award for the rudest and least concerned staff, top to bottom. 

Johnny's profile image
Johnny 
on Google
7 years ago

Needed an emergency replacement of headgear for my CPAP as I was from out of town and unable to use my machine. They were Completely unconcerned with my plight. Kept repeating a bureaucratic "We are not taking on new patients." That I was NOT a new patient but a traveler stranded without necessary medical supplies (which would be paid for either by insurance or ou-of-pocket ) was lost on these people 

melanie rowe's profile image
melanie rowe 
on Google
7 years ago

Very rude. I was looking for a wheel chair for my daughter who can not walk for the next 6-8 weeks due to injury. The woman didn't even let me finish explaining what I needed. She cut me off and said we don't carry that and hung up on me. 

Vincent Giardini's profile image
Vincent Giardini 
on Google
7 years ago

I had entertained using Prime Care to secure a wheelchair for my disabled wife via Medicare but found the "customer service" (and I use the term "service" loosely) person to be extremely rude over the phone. She wouldn't let me finish a sentence and kept cutting me off. It seemed as though she had much better things to do! Afterwards I read the others reviews and found that I wasn't the only one to experience this! I decided to go elsewhere. 

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Frequently asked questions about Prime Care Medical Supplies

How is Prime Care Medical Supplies rated?

Prime Care Medical Supplies has a 1.5 star rating with 15 reviews. 

When is Prime Care Medical Supplies open?

Prime Care Medical Supplies is open now. It will close at 6:00 p.m.  

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