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19/111 William St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

I went there after work, the pharmacist and the older blonde lady were extremely rude and unprofessional, they're both were too busy gossiping among themselves and did not knowledge me. They should not be working in customer service. Staff need better customer service training, especially the older lady who was rude and unhelpful. Think twice for coming here.

A Big Thank You to Eliza at William Street Priceline Every time I walk into the William Street Priceline, I’m greeted with a warm, genuine smile from Eliza, no matter how busy she is. She always takes a moment to ask if I need help, and it’s never just a routine question. Her approach is authentic, kind, and truly customer-focused. Eliza has gone above and beyond on multiple occasions, especially when it comes to makeup advice. She offers honest opinions, thoughtful recommendations, and makes the whole experience feel easy a... read more

Pharmacist was rude and condescending. Will not be coming back.

I was checking out the lipstick range while waiting for a prescription to be filled. I asked your staff member at your checkout to remind me where the tissue box was so I could remove some lipstick from my hand. Her terse response was “I already told you it was at the bottom” and made no attempt to show me what “at the bottom” meant! There were no other customers in the store at the time. Terrible customer service!

I came in today with a medical emergency, and the pharmacist was empathetic, understanding, and diplomatic. She tried to offer me quick solutions so that I could start treatment right away.
Priceline Pharmacy William Street has a 3.4 star rating with 116 reviews.
Priceline Pharmacy William Street is open now. It will close at 7:00 p.m.
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