Preway Service Inc

vivianlynette 

on Citysearch

13 years ago

UNRELIABLE COMPANY – I called was referred to Preway Service Inc through my service contract agreement to repair my leaking refrigerator. I called on a Saturday, was given an appointment for Thursday. I received 2 calls on Tuesday to call and confirm. I called them back on Wednesday to confirm Thursday's appointment. I explained to the woman that I work out of state and would have to take the day off for this repair. She advised me to make the appointment for Friday and to call back on Friday morning at 8am to confirm. Ok by... read more

MADCUSTOMER 

on Citysearch

13 years ago

HORRIBLE WORK-RIPOFF ARTISTS – These people are the worst. They came two days a week apart without the proper equipment to repair dishwasher, then after another week decided that it should be replaced. After a month they came with the new dishwasher. When they left the dishwasher door did not open properly, they had shoved bits of cotton insulation into the hinge. It is sitting not level and crooked two ways. I called them the same day and they promised to return after the weekend on Monday to fix. I have waited all day agai... read more

Mrsmith 

on Citysearch

13 years ago

Stay away from Preway – If you would like to have an appliance repaired, find someone else. They refuse to give you an appointment, so prepare to wait all day. When they do show up (late), and the repair is more complicated than they expect, they leave the job undone to go to another appointment. 

Sabrosura 

on Citysearch

13 years ago

Preway Service is HORRIBLE – I was given a referal/an appt by the company who referred Preway Service (and others) for a a.m. time-frame. I called to confirm the appt w/Preway and the receptionist was rude/short/unprofessional. She tells me that I have to call to find out what time, etc...the appliance is going to be serviced. I told her that I was given an a.m. appt (needless to say I had to wait a week! God forbid it needed to be repaired "yesterday"). I call the day before the appt and no one picks up (left a voice mail).... read more

cooper222 

on Citysearch

13 years ago

at best dishonest – Preway charged us for repairing our washing machine even though they did not repair it. They then promised to credit back the 650 dollar charge but never did so, even after repeated calls and repeated promises on their part that the refund was forthcoming. 

sallyb3 

on Citysearch

13 years ago

Questionable service and rudeness – Preway replaced the compressor on my refrigerator on Feb 22nd (just 5 months ago). This morning all the food in the fridge was room temperature and had to be thrown away. This is a 6 year old top of the line Jennair. I called Preway and asked the receptionist if she could look up who did the repair and have him call me. She said its against their policy. She said I can speak to the service manager. I said ok. She said I'd first have to schedule a visit and would need to provide my credit c... read more