Prestonwood Kennels

Tomeka R. 

on Birdeye

6 years ago

I love this place. I have lived by this place for years and did not know much about it until I took my puppy there for possible adoption, (however, I changed my mind). Guinette was extremely helpful and pleasant. I see many comments about her being rude, however, she is just straight forward and honest and that is her personality. Once you start speaking with her and interacting with her, you will then understand the type of person she is. She is extremely knowledgeable within this business and is a professional. She really... read more

Ginny B. 

on Birdeye

7 years ago

Wonderful kennel. I have been taking my dog to Prestonwood for nine years for grooming and boarding. Before I discovered this place I had looked at every boarding facility within a 15 mile radius from my home and none could compare to Prestonwood. It is extremely clean and they really care about the animals. My dog has special feeding requirements and they have no problem with following them. I really don't understand the negative reviews because I have never experienced anything close to what they are talking about. I... read more

Linda R. 

on Birdeye

8 years ago

I've taken my 2 dogs there for several yrs. Was very happy until the last time when my big dog was hurt. They bathed and furminated her for her hair. They hurt her foot and she limped for 2 days. Today I took them in for baths only to be called 1 1/2 hr later to tell me they couldn't bath Sasha. They said she was out of control and it would take 3 people to bath her. This is very odd bc her last groomer did it by herself and everyone at prestonwood had always said what a sweet dog Sasha was. After sharing this with my sister... read more

Diana B. 

on Birdeye

9 years ago

My pup loves the social club but they raised the fees. I know on Wednesday's they take the dogs swimming. So I waited all week before I took him to play on a Wednesday. When I picked my dog up, I noticed he hadn't gone swimming. When I asked why? They said they just didn't take them today. Well if ya'll are gonna raise your social club prices you need consistency. If I pay $25 for my pup to play and swim, he better be swimming! Not cool and not impressed any longer. 

Donna B. 

on Birdeye

9 years ago

This was our first and last time using this kennel. We requested a VIP room for just one night and was quoted $40.00 but when we came the next day we were charged $85.00. The unfriendly girl working the front desk told us we were charged double because we didn't pick-up our pet until approx. 2 pm and that if we didn't want to be charged double we needed to pick-up by noon! That was the first we were told of that rule but she didn't care as she kept restating the rule and charging us double!! NEVER AGAIN!!! 

Stephanie 

on Birdeye

9 years ago

A WARNING TO THOSE PLANNING TO USE KENNEL AND BOARDING SERVICES THIS HOLIDAY SEASON! I urge you NOT to use PRESTONWOOD KENNELS of Houston Texas! Our 2 year old pit bull, Rambo, went into their establishment weighing 80lbs and walking. When my husband and I picked him up 9 days later he was having difficulty moving his back legs and stayed in a hunched position. The next day at the vet, he weighed in at only 70lbs and his entire equilibrium was off and he had no balance. The vet had X-rays and blood drawn, but no clue what ha... read more