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Preston Park Surgery
- Healthcare
- Brighton and Hove, Brighton
About this business
Location details
2A Florence Rd, Brighton, Brighton and Hove, Brighton, BN1 6DP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:30 p.m. 2:00 p.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 12:30 p.m. 2:00 p.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 12:30 p.m. 2:00 p.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 12:30 p.m. 2:00 p.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 12:30 p.m. 2:00 p.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Asked for a telephone receptionist told to phon111 as they capable of seeing to my needs my legs and feet were swollen and also something for my pain as I'm fed up wit it 🙃
I really think this is a great surgery. Reception are always super helpful, and I can get an emergency appointment if I really need one. The e consult function is also handled superbly by the practice and they sort things out that can be same day or next day. Always had very positive experiences. I’ve seen Georgi the physio twice now and on both occasions has been fantastic and is very personable, such a nice thing to be really heard.
I have been with this practice for almost seven years now and I feel quite disappointed. Unless I use the eConsult it’s practically impossible to get any support from a GP. If I try to get a phone appointment the minimum wait time is about five weeks. For urgent same day appointments I have to call at 8 am but it’s impossible to get through, in 7 years I’ve never managed to secure one! Even when using the eConsult, the GPs usually just respond electronically, without a quick follow-up call and there’s no way to reply to thei... read more
They are super busy, they made impossible to message the doctor directly, also they made it impossible to start an online consultation with a new health problem. You can book a gp appointment over the phone, but 6 weeks in advance, or a same day appointment if you phone them at 8:30, but expect a queue of 50, with a single person receiving thr phone.
I am writing to express my strong dissatisfaction with the service provided by your practice. It is practically impossible to get a same-day appointment. Despite instructions to call at 8:30 a.m., I am often already 30th in line, and I am told that no more patients can be seen. I have also experienced a complete lack of understanding of patients’ needs. I am currently dealing with an ear problem, and I was advised to handle it over the phone, which I find completely unacceptable. As a result of this experience, I have decide... read more
Frequently asked questions about Preston Park Surgery
How is Preston Park Surgery rated?
Preston Park Surgery has a 3.3 star rating with 77 reviews.
When is Preston Park Surgery open?
Preston Park Surgery is closed now. It will open on Monday at 8:30 a.m.
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