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1696 TX-121, Lewisville, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had a very frustrating experience with Prestige Parking, particularly dealing with Sara. I rented a parking spot to move in on July 29, but when I arrived, the spot was occupied. I called 20 times and waited for hours without any response. As a result, I had to find alternative parking for that night. Over the next few days, I continued to reach out, and finally, after persistent calling, Sara answered. She offered me a different parking space, but unfortunately, it was too small. I paid for a 42x11 space, but she provided... read more
I love you Samantha ❤️
I recently had some challenges with the moving out process at Prestige Parking, as it felt a bit confusing and overwhelming. I reached out to the local management, and while it took some time to navigate the initial issues, I was pleasantly surprised by their responsiveness. They reached out to me, listened to my concerns, and worked diligently to resolve everything. By the end of the experience, I felt valued as a customer and appreciated their efforts to make things right. Overall, despite the initial hurdles, I am happy w... read more
I had a bad experience with Prestige Parking. The gate lock pad hard to read numbers and many times don't work, as well I attempted to cancel my parking spot, and I tried to call manager multiple times and I sent text messages, emails and I still couldn’t get through to anyone to finalize the cancellation. It’s been over an month and a half, and my account still shows the reservation as active. The lack of communication and support has been very disappointing. I hope they can improve their customer service and response times... read more
I've been a customer at Prestige Parking & Storage since April 2021, and unfortunately, have witnessed a marked decline in both the facility and service quality which has forced me to leave. Here's a summary of the issues in the kindest terms I can muster: • Gates: Both the back and front gates have been inoperable for extended periods. The front gate has been left open for weeks, which severely compromises security. Management seemed unaware of these problems. • Facilities: The RV dump station, recently advertised as a grea... read more
Prestige Parking & Storage has a 4.1 star rating with 22 reviews.
Prestige Parking & Storage is open now. It will close at 5:00 p.m.
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