Prestige Automobiles Inc.

John C 

on BBB

5 months ago

There practices are questionable. I'm not positive, but I think it's a scaming situation. 

Daniel B 

on BBB

a year ago

My mom and I purchased a car at Prestige Toyota of *********** Thursday, September 27, 2023. Everything went fine until i requested that a wheel spinner on our old car which , we were trading in , be transferred to the new vehicle. I showed the individuals involved my drivers license and said it was not illegal after they claimed it was. Then after i appropriately stood up for myself, they told me to stop yelling at them, which I was not doing ..i was frustrated as a disabled individual who needs the wheel spinner to dtive s... read more

Charles B 

on BBB

2 years ago

Purchased a car with a extended warranty 2 years ago and have not had to use it till recently. I called their service **** 2X and both times it went to recording saying leave a message and they will return call by the following business day. Its been over a month later and still No response from service department. 

Joanne R 

on BBB

2 years ago

My daughter's car died on July 10th. Being newly retired, I drove her every day to and from her job (various locations). We went to Prestige in ********, ** on Friday, July 15th and met ***** our salesman who found us a car that she fell in love with. We were happy with the car and put a $500 deposit on it. We wanted to take possession of the car ASAP. However, aside from several other issues we had with the dealership, the final straw was when I received a call from **** the following Thursday who advised me that they did N... read more

Aisha J. 

on BBB

2 years ago

I went to purchase a 2018 ******* Tuscan. My sales person Gabby was excellent. The problem is when I went to sign contract with the finance lady *****************************. When it came to purchasing the *** insurance I asked her would I be able to add it after I spoke to my insurance company to see if they offered it. She told me after today I would not be able to add it. So I declined it and finished signing. After I left her office I sat in Gabby chair to call the insurance company that said they dont offer the same ty... read more

Marie P 

on BBB

3 years ago

Since 2009 my family and I have either leased or bought a RAV4 from Prestige Toyota in ******** **. The salesperson was ********************* *****, that has since been promoted to a Finance manager.My current lease terminates next month, and I want to purchase my vehicle. I have made more than 5 calls to ***** including a message on ******** to no avail.I have also called the general manager who has NOT returned my call.Bottom line, they want me to turn in my 2019 RAV4 and lease me a new car. It is obvious that the buyout i... read more

Nicole K 

on BBB

3 years ago

If I could give zero stars, I would. My husband and I went to this dealership over the weekend and spent hours there trying to find a new vehicle for our family. We looked at a few different cars, discussed financing options, then ultimately decided on one of their pre-owned vehicles on the lot. We filled out credit applications/paperwork and set an appointment to pick up the car the following Friday. Today, Wednesday, two days before we were set to pick up the car, we got a text message from our sales representative stating... read more

Russell G 

on BBB

3 years ago

First let me say I’ve been a customer of Prestige Toyota in Kingston, NY 12401 since 2002. On 05/19/2021, I brought my 2018 Tacoma that I bought from them brand new, for a NY state inspection. I got home and noticed someone hit my truck. I called Prestige they said they saw a mark on it when it came in on there pictures. I reviewed my dash cam videos, to find out that was a lie. I then called Eric E********, and told him I had video showing one of there employees damaging my truck. I went back I calmly and discreetly asked h... read more