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Prescott Valley Kia Service Center
- Automotive
- Prescott Valley, AZ
About this business
Location details
5600 Market St suite a, Prescott Valley, AZ, 86314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great communication and service. A pleasure doing business with you all.
Courteous staff, completed requested maintenance for my Sorento in one day, but exceeded the invoiced estimate quote by 18% ($130.00). There was no phone call to get my approval for the higher charges prior to vehicle pickup. My fault was not scrutinizing the invoice until after getting home, my bad. Speaking with the Service Manager, he said he'd look into this and get back to me. No contact since. If this is resolved to my satisfaction, I'll revise my review. The ball is in your court Prescott Valley Kia.
If I could give zero stars I would. These people are extremely rude and incompetent. My sister took her kia here to try to get the door latch fixed and the person helping us was an older man about in his 60s. He was trying to charge her 630 dollars to get it fixed even though it's covered under warranty come to find out through another dealership. Additionally when my sister asked about a loner vehicle the gentleman argued about it with her and said they don't do things for free just for one individual. That is not customer ... read more
The gentleman I spoke with was very nice and informative.
Scheduled software update for a vehicle. Brought the vehicle over, had it serviced.
Frequently asked questions about Prescott Valley Kia Service Center
How is Prescott Valley Kia Service Center rated?
Prescott Valley Kia Service Center has a 3.6 star rating with 9 reviews.
When is Prescott Valley Kia Service Center open?
Prescott Valley Kia Service Center is closed now. It will open tomorrow at 7:30 a.m.
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