This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Premier Primary Care
- Healthcare
- New Albany, IN
About this business
Welcome to Premier Primary Care Premier Primary Care provides comprehensive primary care and internal medicine services at a welcoming and comfortable office in New Albany, Indiana. Internal medicine specialist Suresh Lohano, MD, and Family Nurse Practitioner Taylor Thomas, provide exceptional urgent care, chronic disease management, preventive care, infant and pediatric care, and senior care. The professional staff is committed to offering an exceptional customer experience to patients of all ages. The team provides care fo... read more
Location details
4919 Charlestown Rd, New Albany, IN, 47150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Updated: this place has definitely changed in the last year. The owners had a family tragedy, and Taylor, the amazing NP that my whole family saw left. I feel for them in this situation, I truly do. But it’s been a year of allowing them to get back on their feet, with no improvements. One practitioner has taken over the caseload of three, so the wait is always atrocious now—where I never had to wait before. She also doesn’t ever remember me or my health history. I have many chronic illnesses, and it takes 15 minutes each app... read more
Without Taylor Thomas, this place has turned into a hole - an overly scented one, too, guaranteed to give a migraine to anyone who, like me, is sensitive to perfume/air freshener (I asked, this scent is piped through the HVAC). My appointment was at 3:15, and it was a six-month follow-up. Because my preferred provider (Taylor) left the practice, I had to see another provider, Kavita, who I'd never seen before for that check-up and to get my medicine refilled. I paid my $25 copay just after 3, then went back to the patient ro... read more
Doc. Is great, no complaints there, but they have messed up the billing for every single visit we've had. They did correct 2 or 3 of the issues but refuse to correct the rest. Exp. Our insurance covers well child/yearly exams and labs at 100% IF it's coded correctly. 5 out of 5 yearly visits had issues with the billing. Tried time after time to get it resolved and was given the runaround. Now that I've gotten upset about the unwillingness to fix the issues, or to even listen to me about the issues, the office manager who was... read more
We started with the NP but after she left we switched to Kavita Lohano. She is really down to earth and easy to talk to.
Prompt, easy and thorough. Best way to describe Max first experience..
Frequently asked questions about Premier Primary Care
How is Premier Primary Care rated?
Premier Primary Care has a 4.9 star rating with 896 reviews.
When is Premier Primary Care open?
Premier Primary Care is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com