Premier Members Credit Union

Kathy 

on Google

2 weeks ago

I went in on Saturday morning. It was a few minutes after opening at 9:am. I saw vehicle pull up in front. I walked up to the doors the they were still locked so I did my transaction outside. When I was finished I got back into my vehicle. At that time I saw a female getting out of the above mentioned vehicle. It was an employee and she went into the building. Why she waited until I was done, I don’t know but that certainly says something about the customer service there. I think that was rude! 

Evan Jones 

on Google

2 months ago

Their ATM is out of order every time I go there. Maybe 1/10 times I have gone there it has been in working order. 

Rachel Eisenhauer 

on Google

2 months ago

If I could give Zero I would. As I was told by Assistant Branch Manager Nancy Luna, "Don't use our ATM". It will withdraw money from your account months later and per Nancy, there is nothing they can do about it. After having them take money out of my account on 8/11 for a transaction completed on 6/13, I was told the solution was to not use their ATM again so that it doesn't have other transactions to potentially re-withdraw. I told Nancy that did not address the issue of it taking money out 2 months after a transaction tha... read more

Hugo Melo 

on Google

2 months ago

Bien 

zack judish 

on Google

4 months ago

I've made every payment on an auto loan for years, sometimes extra even. I told them I'm almost done paying it off and falling on hard times but starting a new job in a week and I cant even get a one month deferral. I'll figure it out and make good on payments....but I'll never work with them again. I thought credit unions were more caring and understanding.