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Premier Flooring - By Appointment Only

3.5

About this business

Location details

402 E Market St, New Albany, IN, 47150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.531 reviews
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J.R. Jones's profile image
J.R. Jones 
2 months ago

Premier Flooring installed LVP in my home and after a few years the floor started cracking and pieces breaking off. I asked if they would replace the 12 to 14 of the worst planks that were breaking and they said their installation warranty was only good for two years and it had been five years, but they would file a warranty claim with the flooring manufacturer and pay for the inspection. They said it would take about 90 days for someone to reach out to me. It has been six months and I have not heard from anyone. I had a pro... read more

Julio Atahualpa Salas's profile image
Julio Atahualpa Salas 
4 months ago

was promised a new floor to be replaced ignored all day then jerammi knable gets so upset says your harassing my girls he calls his assistants his girls and says clearly I was gonna fix it but now im not deal with it. well now i am. I would rather learn how to floor it myself than ever give this company business. he claims were not his customers arbor was his customer who do you pays arbor customers like me. but every new property I close, every new contract I sign in louisville indiana not only will I not recommend premier ... read more

Julio Atahualpa Salas's profile image
Julio Atahualpa Salas 
4 months ago

was promised a new floor to be replaced ignored all day then jerammi knable gets so upset says your harassing my girls he calls his assistants his girls and says clearly I was gonna fix it but now im not deal with it. well now i am. I would rather learn how to floor it myself than ever give this company business. he claims were not his customers arbor was his customer who do you pays arbor customers like me. but every new property I close, every new contract I sign in louisville indiana not only will I not recommend premier ... read more

Dwayne Beck's profile image
Dwayne Beck 
6 months ago

We had our kitchen remodeled in the summer of 2021 which included new LVP flooring. In the months/years that followed we've had to have them over at least 3 times to repair sliding and/or broken tiles. This has been an ongoing problem. We contacted them in the summer of 2025 again because tiles were breaking and raising. They sent over an inspector who determined that the installation was done without leaving an expansion gap which was the likely cause of the issue. Premier Flooring contacted the tile manufacture that sent t... read more

Dwayne Beck's profile image
Dwayne Beck 
7 months ago

We had our kitchen remodeled in the summer of 2021 which included new LVP flooring. In the months/years that followed we've had to have them over at least 3 times to repair sliding and/or broken tiles. This has been an ongoing problem. We contacted them in the summer of 2025 again because tiles were breaking and raising. They sent over an inspector who determined that the installation was done without leaving an expansion gap which was the likely cause of the issue. Premier Flooring contacted the tile manufacture that sent t... read more

Frequently asked questions about Premier Flooring - By Appointment Only

How is Premier Flooring - By Appointment Only rated?

Premier Flooring - By Appointment Only has a 3.5 star rating with 31 reviews. 

When is Premier Flooring - By Appointment Only open?

Premier Flooring - By Appointment Only is closed now. It will open at 9:00 a.m. 

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